Some agencies just look at your existing policy declarations and make assumptions about what you need. That’s not us. We actively consult with you over several short meetings. We strive to understand your business and unearth any gaps in coverage. Together we’ll figure out where you are today, where you want to be tomorrow—and the right combination of coverage that can help you get there. We also work for you throughout the policy term: reviewing your contracts, assisting you with claims, and ensuring a seamless renewal process. It’s a comprehensive, consultative approach that has earned us long term partnerships with many of the grocery stores around the nation, a 97.88% customer satisfaction rating, and winner of the IIABA Best Practices Agency Award six consecutive years in a row.
Virtually every insurance agency benchmarks a business against industry coverage norms. We don’t stop there. During our consulting process, we review your exposure and your desired budget. We then work with you to understand your risk-tolerance profile and to locate GAPs relative to your risk-tolerance profile, utilizing this insight to construct the optimal policy that’s customized for your business. Our comprehensive approach maximizes the ROI of your insurance spend.