Why Do Texans Spend More Time Buying Bread Than Insurance?

I was in the grocery store the other night shopping with my wife.  We are trying to eat healthier so she carefully checked the labels of several loaves of bread prior to making a final selection.  Looking around at other people doing the same thing in the store it dawned on me than many people spend more time making food decisions than they do protecting their families and financial assets.

Food vs Insurance  

Don’t get me wrong, I realize that eating right is important and that insurance isn’t always an exciting topic.  But it is important.  Buying insurance isn’t like buying bread or milk.  Insurance removes the tensions and fears that can prey upon the human mind regarding future uncertainty.  What happens if we injure someone in a car accident, our home is damaged by fire or one of our children needs to go to the hospital for surgery?  By having insurance in place to compensate us for losses that may arise from various risks, we can have peace of mind and live a happier and more productive life.

So why wouldn’t you spend some time finding an insurance agent that can provide peace of mind and help you sleep better at night?  Whether you’re looking for your first agent or thinking about switching agents of companies, it’s a good idea to think through that process.    Some people think it doesn’t really matter where they buy their insurance.  But this misconception could be costing them money, service and protection.  Let me share some quick thoughts to look at when picking an agent:

  • Personality – Have conversations with prospective agents.   Explain your situation and get a feel for how they work and if you’re comfortable with them.
  • Credentials – Many agents and brokers will have letters behind their names on their business cards.  These represent designations or credentials they have earned by completing additional study.  Ask them what these letters mean and what they had to accomplish to earn the credential.
  • References – When you are applying for a job, you provide references, so don’t be afraid to ask a prospective agent for the same.
  • Ask Questions – If you’ve ever had problems with your insurance program, ask the agent how they and the company they represent would have dealt with the situation. 

It is the agent’s job to act as part of your financial team-like your attorney or accountant –to provide professional advice and to help protect your current and future assets.  So spend the time to carefully consider your options and make an informed decision.

Is Staying with Your Auto Insurer Costing You Money?

In a recent Wall Street Journal article, the Texas Office of Public Insurance Counsel suggested that the longer customers stay with auto insurance company the more likely they are to pay more than they need to.  http://online.wsj.com/article/SB10000872396390443713704577601622397422382.html

Let’s be honest, who wouldn’t want to save money on their auto insurance?  But before you rush out and make a change may I suggest that this may or may not be the case in your individual situation.  The report seems to ignore the benefits of remaining with a company over a period of time such as “accident forgiveness”, loyalty discounts and “vanishing deductibles”.   So it’s worthwhile exploring this subject for a moment and sharing some tips/ideas.

Take Time For An Annual Insurance Review

The most effective way to maintaining the right insurance coverage for the best value is to meet with your insurance agent.  With our busy schedules meeting in person may not be always be practical so you can schedule a review by phone.

Here are a few things you should consider talking about with you agent?

  • Review the status of all drivers and vehicles on the policy
    • Has there been a change of any drivers or vehicles on the policy?
    • Any new drivers in your household?
    • Have any of your vehicles been customized or altered?
    • Have you paid off a vehicle loan?
    • Are my liability limits adequate?  Your need may expand over time as your earnings and your assets increase.
    • Do I have rental reimbursement coverage on my policy?
    • Ask for advice/suggestions regarding any coverage gaps in your coverage.  This is to ensure you are not missing insurance coverage on things you would like to be insured.
  • Can I reduce my premiums with a discount checkup –making sure I am getting all the discounts I qualify for:
    • Multi-Vehicle – If your policy/household insures more than one vehicle through the same company.
    • Account Credit – If you purchase your homeowner or renter policy through the same company that has your car insurance.
    • Good/Safe Driver – This can be a significant break in your insurance rates.  Normally offered for that driver that has not had any accidents, tickets or claims in the last three to five years.  Insurance companies verify this discount by checking your driving record.
    • Good Student – It can certainly pay to get good grades in school.  In some states if a full time student on your policy maintains a B grade average or better you can qualify for a discount.
    • Driver’s Education – If a young driver in your family has completed a driver’s education course, you may be eligible for a discount.
    • Defensive Driver or Safety Course Credits – You may be able to qualify for a discount by taking a defensive driver course or safety course (AARP offers a safety program specially designed for drivers age 50 and over).
    • Anti-Theft Devices – Ask about discounts that may be available for car alarms, VIN etched windows, Lojack, On Star, or disabling devices such as fuel or ignition cut-off switches.

 

Before Lightening Strikes: Lightning Safety Tips

Lightning remains one of the most deadly weather phenomena in the U.S. and it can occur almost anywhere throughout the year.  Lightning kills 125 people on average each year in the United States and injures over 500.  Many people are injured or killed due to misinformation or taking the wrong actions during thunderstorms.  When the weather forecast calls for thundershowers or thunderstorms take it seriously.

The Weather Channel has developed an online tool called Tornado Condition or TOR:CON that you can check to see the likelihood of tornadoes or severe thunderstorms in your area.  Simply click on http://www.weather.com/news/tornado-torcon-index and TOR:CON will provide an estimate of the risks within 50 miles of your location on any given day.

Check out these helpful Lightning Safety Tips:

Do You Hear It?

Once you hear thunder it’s time to act.  Louder or more frequent thunder indicates lightning activity is approaching.  If the time delay between seeing the lightning and hearing the thunder is less than 30 seconds it’s time to act.

Take Shelter

Whenever possible go inside or immediately go to a safe shelter, such as a sturdy building or a hard top automobile.  If an automobile is not available, find a low spot away from trees, fences, poles and bleachers.  If you are boating or swimming, get to land and find shelter immediately!

Lightning Facts

  • All thunderstorms produce lightning.
  • Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from any rainfall.
  • Most lightning occurs within the cloud or between cloud and ground.

The following item from the Insurance Information Institute explains the importance of seeking shelter from approaching storms.

Speaking of lightning storms, check out Justin Terveen‘s shot of last month’s wild lightning storm from the Dallas Observer.

Car Thieves May Be After More Than Just Your Car

Did you know the dog days of summer are prime time for auto theft? According to the National Highway Safety Administration the top two months for vehicle theft are July and August.  Every 24 seconds a car finds a “new owner” in the US.

Car theft can happen anywhere and anytime, but it’s important to remember that often these are crimes of opportunity and can be our own careless mistakes that make the opportunity too good to resist.

We’ve heard from clients and the Dallas Police Department that the “bad guys” have some new tricks up their sleeves. They’re no longer just going for the car! Thieves are breaking car windows to steal garage door openers and vehicle registrations.

Why Should I Worry?

Think about it. With these two items, they can drive to your house, open your garage door with the remote, pull inside, close the door so they won’t be seen, and then smash your interior garage door to gain access to everything inside your home. Some people even make their job easier by leaving the door from their garage into the house unlocked.

What can I do?

Here’s our recommendation: Don’t carry your insurance card (or other documents that show your address, like your registration card or mail) in the glove box. Thieves will look their first! Put these items into a zip-lock bag, seal it, and put it under your floor mat. You’ll know where to find it when you need it but the thieves won’t.

Here are some additional tips to keep in mind when you park your car at a football or baseball game, shopping center, park, or festival:

  1. Always take your key; don’t leave it in or on your vehicle.
  2. Keep valuables and mail out of plain sight.
  3. Don’t leave your car running because “it’s just a quick stop at Starbucks” or, you’re “only running into the store to get a Texas Lottery ticket.”
  4. If you have an electric garage door opener, hide it in an inconspicuous spot.
  5. Always shut all windows and lock car doors.

How to Prevent Parking Lot Accidents

Parking lots are among the most commons places for minor accidents to take place in Texas. In most cases, it’s because Texas drivers and pedestrians are distracted by their environment. For some reason many drivers don’t think parking lots require the same vigilant attention to driving as roads or expressways.

Texas drivers can avoid these unnecessary accidents and the auto insurance claims that they may be forced to file as a result and can keep their insurance premiums low and stay safe at the same time. Let’s face it an auto accident of any kind is going to mess up your day. The following tips can help you avoid parking lot accidents:

Be aware and show your intentions. Make sure your intentions are as clear to the other drivers in a parking lot as they would on the road. How many times have you found yourself eyeing the same parking space as someone else? Signal before turning into a spot to alert others of your intentions and future actions. If you don’t another driver may try to turn at the same time, resulting in a choatic accident. In cases like these, most insurance companies will assign blame to both of you and you can expect that your premiums will go up.

Park strategically – look for parking spots that allow you to pull straight through. That way you can easily pull out when you leave. Most accidents occur when drivers are backing out of parking spots.

Expect pedestrians—people carrying packages or groceries douls also be shepherding hard to see children. Take extra care pulling out when you see them.

Avoid tight spots – avoid parking in tight spots or between two larger vehicles that can block your view of other cars and pedestrians.

Be aware – turn down the radio, put down your cell phone and ignore that text you just received until you are safely parked. When you leave, turn off your cell phone and set the navigation system before moving the car.

Distance yourself park further back to avoid scratches and dings that occur in narrow spaces. Most people choose to park as close to the building they are going to as possible. By parking further back you’ll have more choices and will reduce the likelihood of dings and dents. You’ll even get a little bit of extra exercise.

Park in the center – Take time to adjust to the middle of your parking space. It’s worth the time and effort since most offenders that ding your doors won’t leave a note and the full expense of repair will fall on you.

Insurance & Your Car’s Depreciation

Cars, even affordable ones, are expensive to own and operate. Do you know what the single biggest expense in car ownership is? If you guessed depreciation you’d be right. Depreciation is defined as the decline in a cars value over its useful life. It’s something new car drivers’ dread. And it’s something Texas auto owners need to consider in purchasing auto insurance.

Edmunds Automobile Guide provides a good general view on depreciation.  They figure as soon as you see the dealer’s lot in the rear view mirror, your brand new car has depreciated by 11 percent.  Over the next five years, you will lose another 12 to 20 percent per year. Not all vehicles depreciate at the same rate. There are depreciation variations to consider based on manufacturer, year and model.

Let’s say you bought a new car for $25,000. You put $1,000 down and finance the balance over 5 years. Your monthly payments would be around $430 per month. Three months after you bought the car, it’s involved in an accident and totaled.  Unfortunately there is going to be a Gap between your loan amount (what you still owe on the car) and the check you’ll receive from the insurance company. Your car insurance company determines the value of the car is $18,000.  They are going to write you a check for $17,000 ($18,000 value of the less the $1,000 collision deductible since the accident was your fault). So far you’ve made two are payments totaling $860 and $744 if that amount is principal. That means you still owe the bank $23,256 on your loan.  There would be a gap of $5,256 between the payoff amount on your loan and the amount received you from the insurance company.

There is an inexpensive solution to this potentially painful problem called Gap insurance. Gap insurance covers the difference between what the car is worth and what you owe on the car. It only comes into play if your car is stolen or totaled (repairs would cost more than the car is worth) while you are still making payments.

Here are a few situations in which people usually need Gap Insurance:

  • If You Lease a vehicle
  • If You Finance your car over 60 months or more
  • If You put Less than 20% down
  • If You drive more than 15,000 miles a year
  • If You buy a car with a high depreciation rate
  • If you roll other costs into your auto loan, like negative equity from a previous vehicle

Gap Insurance is relatively inexpensive, roughly 5-6% of your collision rate.  If your collision premiums were in the range of $420 to $560 this would typically mean gap insurance would cost between 20 to $30. Be sure to talk with your insurance agent about this as insurance companies often are less expensive on this coverage than if you choose to buy it from an automobile dealer.

There is a great article on the Car Pro USA website about the need for Gap Insurance. Check it out at: http://www.carprousa.com/gap-insurance-car-pro-newspaper-column.

How To Survive a Commercial Insurance Audit

Man Climbing Stack of PaperworkThe insurance audit is a process common to the insurance industry. Those new to the audit process are often anxious and confused. Just like taxes, insurance audits take some planning in order to make things go as smooth as possible and eliminate additional premium surprises. To eliminate stress and help you survive the audit process let’s take a minute to review some common questions people have.

Who conducts the audit?

An auditor representing your insurance company. The auditor may be an employee of the company or an employee of an independent auditing firm.

Why is an audit necessary?

Premiums for workers’ compensation insurance and for general liability insurance are calculated based on estimates of exposure (payroll, receipts, sales, units, etc.) to be incurred during the policy period. An audit is conducted at the conclusion of the policy period to determine the actual payroll and receipts incurred during the policy term. Adjustments will be made to the premium based on the actual information.

What if my “estimates” are not accurate?

Estimates should be as close as possible to the actual amount of payroll and receipts incurred during the policy period. If the estimate is too low, you’ll receive a bill for the additional premium for the audit period and the current year. If the estimate is too high, you’ll receive a refund, usually a credit to your current policy.

Are there benefits for keeping good records?

Yes, detailed and properly–maintained records permit the auditor to complete the audit accurately and in a minimal amount of time. Organized records afford you the correct classification and rating of your operation, while allowing any adjustments entitled to you.

Why is it important to secure copies of Certificates of Insurance for subcontractors?

Subcontractors who do not have adequate insurance may become the responsibility of the individual who hires them. For subcontractors who do not have proper insurance, there will be an additional charge to your commercial general liability and/or workers’ compensation premiums.

What does my insurance company do upon receipt of audit information?

When your Insurance company receives audit information, it is reviewed and compared with the classification(s) and estimates of exposure on which your policy was originally rated and issued. A determination is made if an adjustment to your classification, rating exposure or premium is necessary. If an adjustment is required, an additional premium or a refund in the form of a credit to your current policy will be processed. Note: When the audit results in additional or returned premium, the current policy’s estimates of payroll and receipts (sales) will be adjusted.

What should I do if I disagree with the audit?

Contact your Agent if you have any questions about the audit or audit procedure.

Insurance Deductibles Soar

The Wall Street Journal recently ran an informative article about insurance deductibles. In most parts of the country consumers were accustomed to deductibles of$500 or $1000. Of course in Texas we have been well acquainted with percentage based deductibles for a number of years now.

The article gives some good advice for consumers who want to remain educated about their insurance coverage.

  1. “Newer policies adopted in the last decade provide less coverage than before for plumbing leaks, backed-up drains or damage to foundations.
    • Traditionally insurance carriers have covered sudden and accidental discharge of water up to the full limits of the policy. Many are now listing a sublimit for these water claims that can be as low as $5,000.
    • Water Backup is typically an extra endorsement on most insurance policies.
    • Foundation Water Damage is also typically an extra endorsement on most insurance policies. A must have in the DFW area.
    • Seepage or Slow Leakage coverage is not offered by most insurances carriers any more. It is still offered as an extra endorsement with a few and is important for leaks that are hidden or take a long time to become apparent.
  2. “Play ‘what if’ games with your agent so you understand what is covered”
    • Many consumers focus on the limits of the policy as spelled out on a quote or a declaration page. But neglect a more important question, what perils does this actually protect against. In Texas we have many different forms of insurance from an HOA to HOC, HO1 to HO5, and many carriers have their own forms they have created. Make sure to have an agent who is educated about their policies and also their competitions.
  3. “Two losses in three years that aren’t related to weather will result in higher rates or even a decision to not renew your policy.”
    • I advise my clients to consult with me before a claim is made just to make sure it is a smart decision for the long term. Immediately relief may be desired right now, but planning for the future is equally important.
  4. “Claims for catastrophic events like fires and tornadoes are less likely to hurt you.”
    • An important lesson here is that claims are weighted differently with insurance companies. Wind/Hail related claims will not increase your price in the short term. But water and theft claims definitely will. While comprehensive claims on your car insurance will have an extremely minimal impact on your pricing, a $400 fender bender could increase the cost of your premium far beyond that.

Five Ways to Lower Your Texas Homeowners Insurance Costs

5 fingers holding up post-it notes1. Buy Your Home & Auto Policy From The Same Insurer

Some companies that sell homeowners and auto coverage will take 5 to 15 percent off your premium, if you buy two or more policies from them. Make certain the combined price is lower than buying separate policies from different companies.

2. Improve Your Home Security

You frequently see discounts of at least 5 percent for a burglar alarm or dead bolt locks. Some companies offer substantial discounts if you install a sophisticated sprinkler system and a fire and burglar alarm that rings at the police, fire or other monitoring stations. These systems aren’t cheap and not every system qualifies for a discount. Before you buy a system find out what kind your insurance company recommends and weight the cost of the system and how much you’d save on premiums.

3. Seek Other Discounts

Companies offer a variety of discounts, so make sure you ask for a regular checkup to make sure you’re getting all the discounts you qualify for. For example, since retired people stay at home more than working people they may to spot fires sooner and are less likely to be burglarized. You may qualify for a discount up to 10 percent at some companies.

4. Maintain A Good Credit Record

Insurers are increasingly using credit information to price homeowners’ insurance policies. Establishing a solid credit history will save you money. To protect your credit standing don’t obtain more credit than you need, keep your balances as low as possible and pay your bills on time. Make sure to check your credit record at least once a year and have any errors corrected promptly.

5. Stay With The Same Insurer

By keeping your coverage with a company for several years you may receive a discount for being a long-term policyholder. Some insurers will reduce their premiums by 5 percent if you stay with them for three to five years and by 10 percent if you remain a policyholder for six or more. Be sure to periodically compare that price with that of other policies.

How Your Credit Score Affects Your Insurance Rates

Unless you’ve been hidden under a rock you have probably heard or noticed that almost every major insurance carrier uses a credit rating when calculating insurance premiums. Different carriers use this information to different degrees but almost all of them use a credit based insurance score in some way.

Credit Report Sample

I found a very informative article from Mint.com that explains their rationale and it’s not the reasons you’d immediately think.

“Insurance companies have the same issues lenders have: understanding the risk of doing business with certain consumers. It’s not necessarily the risk of being paid or not being paid for their services (premiums). It’s more so the risk of providing a policy for someone who is more likely to file claims and thus be a less profitable customer. It’s all about the money.”

Sadly, insurance companies are not charities but do exist as a profit seeking business. The sole responsibility of an actuary is to find a correlation between individual characteristics and the likelihood to file a claim. Over time that correlation has been found between credit and likelihood to file a claim.

“Determining whether or not you’ll pay your premiums is not the primary reason some of them pull your credit reports and credit scores. The primary reason is to determine if they even want to do business with you and/or under what terms. Despite what many believe, how you manage your credit is very predictive of what kind of insurance customer you’ll be. It’s predictive not only of your likelihood of filing claims but also predictive of how profitable you’ll be. If it weren’t, insurance companies wouldn’t spend the money buying millions of credit reports and scores each year.”

Construction Liability Insurance – What Coverage?

Being a heavy construction insurance broker for many years, I am amazed when I review general liability policies and see what is not covered, especially for construction risks. There are over 50+ exclusions in the standard general liability policy (third party claims/lawsuits…stuff that you can be sued for) and many more exclusions added by endorsement from the insuring carrier. Lets face it, insurance companies write their coverage forms to restrict claim payments, not to broadened their claim payments. If you are in the construction business, be very careful of what your liability policy offers.

I have seen coverage disclaimers sent by insurance carriers where there is ambiguity in the coverage definition or exclusion wording, and usually carriers will interpret any ambiguity to their favor, not yours. If there is a catastrophic claim that could cost the carrier hundreds of thousands of dollars, guess what, the carrier sends your policy to their coverage lawyers, not to find coverage for you, but to find where the policy doesn’t have coverage, hence the ol’ certified letter mailed to you disclaiming coverage or reserving their rights not to cover loss.

Be very cautious when you enter into a construction contract agreement with your customer. You may be signing off on an agreement where your liability policy doesn’t support the insurance requirements in the contract. When you agree and sign off to the insurance requirements in your construction contract and your liability policy doesn’t “jive” or cover the requirements, you are leaving yourself open to contractual breaches which is not covered in your liability policy.

You definitely do not want to be in a situation where you are tendered a claim or a lawsuit from your customer, or another contractor or the owner because of an additional insured endorsement or hold harmless agreement you have agreed to, only to find out that your additional insured endorsement or contractual liability coverage in your liability policy has been diluted by your insurance carrier by changing a word or two in the policy wording and you never knew it. Remember, insurance carriers are constantly updating their policy wording and endorsements, to better serve or to have more teeth to better deny.

Buyer beware if you are a construction company purchasing general liability coverage. Most of my clients ask ” I want to be covered for everything !”, then I pull out the 50+ plus exclusions in their liability policy and ask them ” Well lets start with the exclusions, and work backwards”.

How Should You Best Insure Your Jewelry? Not On Your Homeowners Policy

Whether it’s a wedding ring purchase for the big day, an antique watch for that collection, or an expensive gift “just because”, jewelry is something that most of us own (or will purchase) eventually. Most of us are somewhat familiar with the concept of insuring jewelry; however, as an agent I am often asked the following question, which I’d pose to anyone:

Does my homeowners/renters/condo insurance cover my jewelry, or should I buy a seperate policy for this?

Most people are surprised by the answer.

Consider the following example:

Following a busy day at the office, Mrs. Smith notices that the center diamond from her $10,000 wedding ring set has fallen out of the setting. She has no idea when this happened, or where to even begin looking for the lost diamond. She calls her insurance company and is told the following

  • Jewelry is covered under her policy, but up to a limit of only $2,500
  • Jewelry insured at this limit is only covered against items such as fire or theft only

Since her ring wasn’t stolen, she just lost a diamond, she finds out that the policy won’t pay as the nature of the loss is classified as a “mysterious disappearance.” Even if the policy would have paid in this example, she’d still be out $8,500 as her policy would only pay up to a set limit of $2,500 as outlined in her policy. (You do read your policy right?)

This example illustrates a common coverage gap in most homeowners policies: coverage is often limited for jewelry, and even then the losses insured against are limited.

So was she covered for jewelry? Yes.

Did she have the right coverage for jewelry? No.

So what’s the best solution?

Insure Jewelry with an Inland Marine Policy (“Personal Articles Floater”

The answer is an inland marine policy, commonly called a “personal articles floater.” This is a mini insurance policy that adds coverage for specific high value items, such as jewelry. Other high value electronics such as iPhones, iPads, laptops, or artwork can also be “scheduled.” Here, you’d have coverage for the scheduled piece of jewelry up to the appraised value, with no deductible in most cases. Additionally, coverage would be broadened from “named peril” (certain losses only such as fire or theft) to “all risk” meaning any type of physical loss.

So if Mrs. Smith from our prior example had scheduled her ring, then coverage would have been afforded up to the scheduled value of her ring ($10,000). Even though she didn’t lose the entire piece, she’d still have coverage for damage to the ring from the diamond falling out.

As a rule of thumb, the cost to insure jewelry is around $1.50 for every $100 that you insure. (ex: a policy for a $10,000 ring would cost approx $150/yr). Not much considering the alternative of paying for a new $10,000 ring out of pocket, right?

In addition to a “personal articles floater,” some insurance companies allow for adding this “all risk” coverage directly on to the homeowners policy. Furthermore, some insurance companies offer additional discounts to policies that you already have (auto/home) for adding another policy for jewelry.

So here’s what to do if you have questions on insuring jewelry:

  1. Get your jewelry appraised – Most jewelers can do this onsite, and typically charge an appraisal fee per item. If you’re purchasing jewelry, this is often a free service for the item in question for insurance purposes
  2. Call your insurance agent – Ask what type of coverage you have, and ask for a quote to schedule your jewelry for the appraised value. You may have options to choose a higher deductible to lower the price (similar to car insurance)
  3. Ask about discounts -  Just like you receive a discount for insuring your home & car together, some insurance companies add additional discounts the more policies that you have with them! Never hurts to ask!
  4. Don’t want to pay for an appraisal? – Ask your agent about “blanket jewelry coverage”- come insurance companies will add blanket all risk coverage for items valued at less than $10,000 without having to have an appraisal!

If you’re interested in seeing how we can help cover your mobile device, please feel free to contact us here or contact me directly using the details below.