Dear Mom, I Wish You’d Had Life Insurance

life-insurance-drowning-in-billsBrittany Lacombe’s life was changed forever while on a Mother’s Day camping trip with her mother and sisters in 2011.  Her mother’s foot started bothering her so much that they called 911 and she was taken to the hospital.  They thought everything would be fine after an overnight stay.  Unfortunately things went very wrong during the night her mom died of a pulmonary embolism.

At age 20, Brittany was now the head of the family, and had to take care of her sisters who were then age 15 and 16.  Then it was one painful discovery after another.  She found out her mom had only $300 in the bank and was way behind on her bills.  On top of planning for and figuring out how to pay for the funeral she had to deal with notices that the house was about to be foreclosed on and that the water and electricity were about to be shut off.

Death is something most people never think about or prepare for.  Brittany’s mom had a small life insurance policy with her job, but lost it when she was laid off.  He mom never thought she needed life insurance because she was only 49 years old.

You can read Brittany’s full story by clicking on the link below.  http://www.dailyfinance.com/2013/04/24/life-insurance-essay-contest-brittney-lacombe/

Life insurance may be one of the most important purchases you’ll ever make.  In the event of a tragedy, life insurance proceeds can help pay the bills, provide for funeral expenses, finance future needs like children’s education, and protect your retirement plan and much more.

Life Insurance is far more affordable and easy to buy than most people think.  Noted financial guru Dave Ramsey and SmartMoney.com recommend buying term life insurance as its low premiums allow consumers to get maximum coverage at little cost.  But don’t take my word for it, call your agent and find out for yourself.

When Meteorites Attack – Would My Homeowners Insurance Cover It?

If you haven’t read the news today, Russia had an asteroid encounter today, February 15th. The footage coming in is absolutely incredible. Hundreds of videos are pouring in from dash cams and cell phones which look like something taken from Hollywood’s latest “this is how the world will end” summer blockbuster.

Check out some of the best video footage compiled here:

So the question begs asking, “If my home was damaged from a meteor or an asteroid, would my homeowners policy cover it?” The more likely question might also be “would the resulting shockwave be covered” as that would affect far more people than a direct strike or impact (check out 9:30 in the above video). The answer to that question, like many insurance questions, depends on the homeowners insurance policy that you purchased.

Many insurance carriers will only offer a policy that covers “Named Perils.” Unless they specifically name the cause of loss, it’s not covered. A typical named peril policy might read, “Damage is covered as long as it results from fire, lighting, theft, wind, and water damage not caused from flooding.” Notice a few things missing from this list, specifically: flood, foundation settling, power surge, wear/tear, earthquake, riot, war, civil unrest and yes, asteroids and meteorites.

On the other hand, if you have an open peril policy, or what is sometimes referred to as an all-risk policy, you’re covered for anything NOT specifically mentioned. An all risk policy may read, “All damage is covered unless it results from flood or wind driven rain.” That basically means anything other than flood or wind driven rain, which can be purchased on a flood policy, is covered. Sonic booms, asteroids, alien invasions, and anything else you could dream up would be covered as long as it’s not specifically named in the policy.

Now where’s Bruce Willis from Armageddon when you need him?

CoVerica Announces 2012 Employee Award Winners

Leif Hurst CoVerica Employee of the Year

Please join us in congratulating the 2012 CoVerica Employee of the Year, Leif Hurst.  Leif is Director of IT for CoVerica.  His dedication and commitment to his colleagues were rewarded with an unprecedented award two years in a row. 

We’d also like to recognize those who took the time to participate in the employee of the year voting process.

Dustin Rivera CoVerica Personal Lines Producer of the Year

Please join us in congratulating the 2012 Personal Lines Producer of the year, Dustin Rivera.  Dustin is a vice president with the agency and his exceptional personal lines production earned him this honor.  Daily he faces the challenges of combining great service and taking advantage of his next sales opportunity.

Ron Thompson CoVerica Commercial Lines Producer of the Year

Please join us in congratulating the 2012 Commercial Lines Producer of the year, Ron Thompson.  Ron is president of the Heavy Construction Division at CoVerica.  Our Heavy Construction Division has been insuring and managing risk for the crane, rigging and stell erection industry for over 15 years.

Disaster Planning From Sheldon Cooper

As cold weather comes to North Texas in the next few weeks, residents will turn on heating devices and the risk of home fires will increase.  The risk goes up even further during this time of year with holiday lights, Christmas trees and decorations and lighted candles.

If a fire occurred in your home tonight, would your family get out safely?  Everyone must know what to do and where to go when the smoke alarm sounds.  Take a few minutes with everyone in your household to make a home fire escape plan.  At least once a year have a family meeting to discuss and update your plan.  Make sure everyone is aware of what they will do in case of a fire in your home.

Key Points for Your Plan:

  1. Evacuation Plan – on a sheet of paper draw a floor plan of your home showing the location of exit doors and windows.  Ensure EVERYONE in your household is familiar with it and where they should exit in case of a fire.  Find two ways out of each room.  The door will be the main exit from each room.  However, if the door is blocked by smoke or fire, identify an alternate escape route.
  2. Does Anyone Need Help to Escape?  Decide in advance who will assist the very young, older adults or people with disabilities.
  3. Reunion Location—establish a location where everyone will meet once they are out of the home.  A tree, street light, or neighbor’s home are all good choices.  In case of fire, everyone will go directly to this meeting place so they can be accounted for.
  4. Teach Everyone How to Call for Help.
    • Post Emergency telephone numbers by phones (fire, police, ambulance)
    • Teach Children how and when to call 911 or your Emergency Medical Services number for emergency help.
  5. Practice Your Escape.  Review the plan with everyone in your household.  Walk through the escape routes for each room with the entire family.  Use this walk-through exercise to check your escape routes, making sure all exits are practical and easy to use.

Check out Sheldon Cooper’s Version of what an emergency preparedness drill should look like.

CoVerica Volunteers at the Dallas National Cemetery

I can’t tell you how proud I was yesterday to join 272 member of the Dallas Insurance Community at the Dallas National Cemetery. As part of the Insurance Industry Charitable Foundation Week of giving we wanted to focus on a charity that focuses on veterans. Our group cleaned headstones, picked up trash, pulled weeds, planted trees and washed windows.

I have to say it was a humbling experience in a couple of ways. First as we worked, the normal work of the cemetery went on. Each day they plan, prepare and conduct 12-15 funerals for departed veterans. It was an honor to watch the Patriot Guard on their motorcycles; American Flags waving lead the funeral processions as they went by. Second, as we cleaned headstones we had the opportunity to read the names, branch, and service to our country of the veterans interned there. We should never forget their service and sacrifice that makes our freedom possible.

Dallas-Fort Worth National Cemetery was established in 2000 on the eastern shore of Mountain Creek Lake north of Dallas Baptist University. It is the sixth national cemetery in Texas and was created to meet the future needs of American veterans, nearly 1.5 million of whom live in the state of Texas. It currently has space for over 280,000 internments.

Before Lightening Strikes: Lightning Safety Tips

Lightning remains one of the most deadly weather phenomena in the U.S. and it can occur almost anywhere throughout the year.  Lightning kills 125 people on average each year in the United States and injures over 500.  Many people are injured or killed due to misinformation or taking the wrong actions during thunderstorms.  When the weather forecast calls for thundershowers or thunderstorms take it seriously.

The Weather Channel has developed an online tool called Tornado Condition or TOR:CON that you can check to see the likelihood of tornadoes or severe thunderstorms in your area.  Simply click on http://www.weather.com/news/tornado-torcon-index and TOR:CON will provide an estimate of the risks within 50 miles of your location on any given day.

Check out these helpful Lightning Safety Tips:

Do You Hear It?

Once you hear thunder it’s time to act.  Louder or more frequent thunder indicates lightning activity is approaching.  If the time delay between seeing the lightning and hearing the thunder is less than 30 seconds it’s time to act.

Take Shelter

Whenever possible go inside or immediately go to a safe shelter, such as a sturdy building or a hard top automobile.  If an automobile is not available, find a low spot away from trees, fences, poles and bleachers.  If you are boating or swimming, get to land and find shelter immediately!

Lightning Facts

  • All thunderstorms produce lightning.
  • Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from any rainfall.
  • Most lightning occurs within the cloud or between cloud and ground.

The following item from the Insurance Information Institute explains the importance of seeking shelter from approaching storms.

Speaking of lightning storms, check out Justin Terveen‘s shot of last month’s wild lightning storm from the Dallas Observer.

What Is HIPPA?

HIPPA or “The Health Insurance Portability and Accountability Act of 1996” was enacted on Aug. 21, 1996. The focus was to improve portability and continuity of health coverage. It contains provisions that:

  • Provide individuals with additional rights through its pre-existing condition, special enrollment, and nondiscrimination requirements,
  • Impose insurance market rules that apply to health insurance carriers which require guaranteed availability and renewability of health insurance plans,
  • Govern the privacy and security of health information, and
  • Require that claims information be exchanged in a standardized format.

Who and what kind of benefit has to comply with HIPAA? Insured and self-funded Group Health Plans and health insurance carriers that offer group Health Insurance Coverage must comply with HIPAA’s pre-existing condition, special enrollment, and nondiscrimination requirements. Prior to health care reform, self-funded, non-federal governmental plans were permitted to opt out of HIPAA’s portability and nondiscrimination requirements, but were still required to issue Certificates of Creditable Coverage. This took effect on Sept. 23, 2010.

Most Excepted Benefits do not constitute Health Insurance Coverage therefore the do not have to comply with HIPPA. Coverage’s include but are not limited to:

  1. Coverage only for accident  (including accidental death and dismemberment),
  2. Disability income coverage,
  3. Liability insurance, including general liability insurance and automobile liability insurance,
  4. Coverage issued as a supplement to liability insurance,
  5. Workers’ compensation or similar coverage,
  6. Automobile medical payment insurance,
  7. Credit-only insurance (for example, mortgage insurance), and
  8. Coverage for on-site medical clinics.

HIPAA also requires that Group Health Plans and Health Insurance Coverage issuers recognize Special Enrollment Periods beyond open enrollment or new employment.  If an individual applies for coverage during a Special Enrollment Period, he or she may not be treated as a Late Enrollee.  HIPAA provides for Special Enrollment in the following situations

  • Loss of Eligibility for other coverage
  • Marriage, Birth or Adoption
  • Loss of eligibility for other coverage subsequently obtained after initial enrollment.
  • Eligibility for Assistance.
  • Loss of eligibility for other coverage subsequently obtained after initial enrollment.
  • Moving Outside the HMO Service Area.
  • Lifetime Benefit Limits.

What is an MLR (Medical Loss Ratio) & Health Insurance Rebates?

Health Care Reform or The Affordable Care Act (ACA) requires health insurance issuers to spend a minimum percentage of their premium dollars on claims and wellness cost. Specifically, this percentage is 85% for large groups and 80% for small and individual groups. Issuers that do not meet the applicable MLR standard must provide rebates to their plan participants. The MLR regulation was put into effect in 2011 and enforced by the Dept. of Health and Human Services (HHS).  This means that Health Insurers are required to pay rebates at renewal (ex. If your renewal date is 7/1/11 then the rebate is payable 7/1/12).

Rebates are payable to the policyholders which is typically the employer.  They have 2 options in issuing the rebate: lump-sum or premium credit which is a reduction in premium owed by the policy holder. The Issuer could also institute a premium holiday which is permissible under state law and if the issuer meets certain requirements that are non-discriminatory.

Most Health Plans with the exception of some Church and Government organizations are governed by ERISA. The Dept of Labor has made it very clear that any rebate amount that qualifies as a plan
asset must be used exclusively as a benefit of the plans participants and beneficiaries. In order to determine whether the rebate is a plan asset depends on the identity of the policyholder and the source of premium payments.  In other words, if the plan, its trust or the employer is the policy holder then the portion of the rebate is to be treated as a plan asset and the remainder is distributed to whom else paid a portion of the insurance premiums.  Distribution of funds can be paid in full or applied to future participant premium payments or benefit enhancements. The administrator of the rebate has 3 months to distribute the participant’s portion of the rebate.  Tax treatment of the distribution depends on whether the initial payment of the benefit was paid pre or post tax.

Healthcare Reform Upheld – What Does That Mean For You?

Individual Mandate InsuranceWhat does the individual mandate that was upheld on June 28th 2012 mean for you?

  • You are not forced to have Health insurance but you could be taxed for not having it. Although it is still in debate, the rate has been discussed at being around $100 per household member.
  • Health Benefit Exchanges will be established for each state for individual and small group employers with 4 levels of coverage (Bronze, Silver, Gold and Platinum). The state will have the individual authority to define the size of the group for eligibility purposes
  • Health insurance brokers will be replaced as or with Navigators that advise applicants regarding what is available through the state exchanges vs. what their employer offers.
  • Although it is still in discussion: those households with income between 100% and 400% (between $23,050 to $92,200 for a family of 4) of the federal poverty line will only have to pay between 2% and 9.5% of their income towards health care.
  • Large employers with 200+ employees will have to pay a tax if they do not offer health coverage or if it is labeled as “Unaffordable”. Unaffordable is defined as the higher of 60% employer contribution or 9.5% above their household income. A “Pay-or-Play” tax will be set at around $2,000 per year per employee
  • Employers will have to have no longer than a 90-day waiting period
  • Unintentional Errors on an insurance application cannot be rescinded.

For more information, please contact an employee benefits specialist at CoVerica by calling us at 972.490.8800.

Tell us what you think by commenting below.

Sources:
Poverty Line Information http://aspe.hhs.gov/poverty/12poverty.shtml
Patient Protection and Affordable Care Act (full text) http://www.gpo.gov/fdsys/pkg/BILLS-111hr3590enr/pdf/BILLS-111hr3590enr.pdf

Health Benefits for Domestic Partners?

A growing number of U.S. companies provide benefits, such as health insurance coverage, for their employees’ domestic partners and their children. Businesses may decide to offer domestic partner benefits to attract and retain talented employees or because they desire to provide equal benefits regardless of marital status or sexual orientation.

At the federal level, no laws require or prohibit domestic partner benefits in the workplace. The federal Defense of Marriage Act of 1996 (DOMA) only impacts the taxation of employer-provided domestic partner benefits and defines “marriage” solely as the union between one man and one woman and “spouse” solely as an opposite-sex husband or wife.

So what does this mean and how can it effect the administration and taxation of domestic partner benefits on a Federal Level?

  1. Domestic partner benefits are non-taxable only if the domestic partner or same-sex spouse qualifies as a dependent under the Internal Revenue Code’s definition of “qualifying relative”
  2. To qualify as a dependent under this definition, the domestic partner or same-sex spouse must generally:

    • Have the same primary address as the employee/taxpayer for the year;
    • Be a member of the employee/taxpayer’s household;
    • Receive more than half of his or her support for the year from the employee/taxpayer;
    • Not be anyone’s “qualifying child” for tax purposes; and
    • Be a citizen or national of the U.S., or a resident of the U.S. or a country contiguous to the U.S.
  3. If a domestic partner or same–sex spouse does not qualify as a tax dependent of the employee, employers are required to report and withhold taxes on the value of employer-provided health coverage for the domestic partner or same-sex spouse.
  4. In addition, an employee cannot pay for a domestic partner’s, same-sex spouse’s, or the Children that do not belong to them but not the Employees coverage on a pre-tax basis through a cafeteria (or section 125) plan if the partner or spouse or children are not the employee’s tax dependent. Thus leading to more administration to the employer because the benefits must be taxed.
  5. It is common for employers to “gross up” an employee’s salary to offset the tax consequences of domestic partner benefits (that is, reimburse employees for the extra taxes they are required to pay on the value of domestic partner benefits).

  6. Based on DOMA, the U.S. Department of Labor has concluded that domestic partners and same-sex spouses are not considered “spouses” for FMLA-leave purposes, although many employers allow employees to take leave to care for a domestic partner or same-sex spouse.
  7. Likewise, because of DOMA, domestic partners and same-sex spouses are not included in the protections and benefits provided by various other federal benefits laws, such as COBRA and HIPAA. In addition, retirement plans are primarily governed by federal law and, consequently, domestic partners and same-sex spouses are generally not entitled to spousal benefits under such plans.

What is the effect on the State level of Texas?

Since DOMA was enacted in 1996, several states have passed legislation prohibiting same-sex marriages. Recognition of these same-sex unions performed in other states has also been banned in some states. Both the Texas Constitution and statutory law prohibit same-sex marriage. In addition, Texas law prohibits same-sex civil unions, and does not recognize same-sex marriages or civil unions legally entered into in other jurisdictions.

Despite Texas’s ban on same-sex marriage, private employers are free to decide whether or not to provide domestic partner benefits for their employees. If you are an employer that is trying to decide on providing domestic partner benefits, please contact one of our benefits specialists at CoVerica and we would be happy to assist you with your decision.

Key Man Insurance

Key Man Insurance: What is my business and skillset worth to my employees and clients?

We can all agree that great ideas for a business start off with a simple thought, change, or skill set that a business owner has the ability to perform well and deliver.   Many ideas require certain skill sets or talents that only few people have so the question is: how do we protect that? Key man Insurance provides financial protection for a business in the event of a loss that would arise from death or an extended incapacity of a member of that organization whose skill set is essential and dependent on that single person (who is not easily replaced).

Along with protecting your core, there are a few other reasons to have Key Man Insurance.  If you have a Partnership with a partner(s) whose beneficiary would not want to take part in the business operations or lacks the skillset that you would need, then Key Man Insurance can provide the means to buy out the disabled or deceased partner allowing the remaining partner to maintain direction and control of the business.  Our last scenario before we look at an example is more practical regarding bank loans.  Banks will almost always ask for proof of a Key Man Policy when you apply for a business loan. You cannot blame them for having a concern for the financial health of their investment.

Let’s look at an example of where Key Man insurance is a great fit:

Dan has an IT and accounting business that specializes in the Dairy industry.  Josh is Dan’s partner and has the rights to a piece of software called Boxless solutions in which he is the only administrator to the program.  Both of them are very specialized in their industry and manage a large portfolio of clients along with about 40 employees.  Aside from tax season, their busy season is around the beginning of the 4th quarter when milks major activity tends to slow down.  They both estimate that the absence of either partner would lead to a substantial financial loss especially if they are disabled during their busy season.  Furthermore, Russ is Josh and Dan’s brother who is a physician and the beneficiary to all that they have whom has no interest in running his business. Both exposures give the partners substantial reasons to have Key Man Insurance.

There are many reasons to consider Key Man insurance and we would love to discuss your Key Man Insurance needs.

For more information, please call or email us at contact@coverica.com.

What is EPLI Insurance and Why Is It Needed?

The culture and environment of business is constantly growing and evolving with more and more complex distinctions between people. The simple differences between age gaps, race, gender and various other characteristics that distinguish ourselves and your employees. Despite a business striving to do the best in creating a “best environment” for his employees, they will not always be able to control everyone’s behavior. This is why it is essential to have Employment Practices Liability Insurance or EPLI.

EPLI protects employers against claims of discrimination, wrongful termination, sexual harassment, and employment-related issues made by employees to people outside of the company. Many times an employee will file a lawsuit against a company in which the employer is not liable or in the wrong but he still has to incur lawyer fees in order to prove that he was not in the wrong as well as the time spent away from his business. This can get rather costly and that is why you would need EPLI insurance.

Let’s take a look at an example where EPLI would be essential to a business:

1soursemusicsupply.com is one of the fastest growing music companies with 5 store locations along with a large warehouse and call center that serves as their online store that runs around the clock. They employ close to 250 different people that range in age, gender, lifestyle, culture, etc. One employee has a bad habit of telling jokes that some of the employees find degrading and borderline sexual harassment. Despite one warning given to the employee who was making these remarks, a younger employee filed a sexual harassment charge against the employee for a dirty joke that she overheard during a phone conversation. In this case, the EPLI policy responded on behalf of the company through litigation and was able to get the employee to agree to a settlement. In this case, the business did not have to take a large financial hit and the case was settled rather quickly.

Safe Halloween Driving Tips

We can thank our carrier friends at GMAC for sharing these halloween driving tips!

According to Safe Kids USA, children are twice as likely to be killed by a vehicle on Halloween compared to other days of the year. Your customers will have to navigate roads crowded with children in the dark. Help your customers keep trick-or-treaters safe by sharing these Halloween safe-driving tips on your website, in your email campaigns or in your social networking.

Halloween Safe-Driving Tips

According to Safe Kids USA, children are twice as likely to be killed by a vehicle on Halloween compared to other days of the year. Take extra caution behind the wheel on Halloween and use the following driving tips to keep trick-or-treaters safe.

  1. Yield to Trick-or-Treaters: Be prepared for children to run into the street at anytime.
  2. Refrain From Passing Idle Vehicles: You never know when the driver in front of you has stopped to drop children off. Be patient and take extra caution when traveling near other vehicles.
  3. Park Your Mobile Phone: With children crowding the dark roads, it is especially important to avoid any distractions while behind the wheel.
  4. Communicate With Other Drivers: Use hazard lights when picking-up or dropping-off trick-or-treaters. And, always use turn signals.
  5. Consider Alternate Routes: Avoid driving near trick-or-treaters by taking routes that go around busy neighborhoods, not through them.

Megan Armstrong of CoVerica Wins Prestigious Travelers High Achiever Award

DALLAS, TX – Megan Armstrong of the CoVerica Agency Alliance was among a select group of employees at local independent insurance agencies to be recognized as a High Achiever by Travelers Personal Insurance.

The Travelers High Achiever award is designed to recognize insurance agency employees who display superior levels of customer service, demonstrate leadership skills, encourage team work among their peers and contribute to the overall success of their agencies.

Jennifer Duncan of the CoVerica Agency Alliance said, “Megan is an outstanding performer who contributes every day to the success of our agency and to the high level of personalized service we provide for our customers. We’re proud that Megan has been recognized by Travelers and we appreciate her contributions to this agency.”

Mike Coffey of Travelers Insurance presents Megan Armstrong the High Achiever Award

 

How Employers Can Prepare For ObamaCare

With all of the uncertainties related to ObamaCare (The Patient Protection and Affordability Act) many employers are making drastic changes now to weather the storm that is coming in January of 2014. Some employers like AT&T and Caterpiller have made public statements that they will drop coverage entirely and pay the penalty while others are looking for creative strategies to protect their employees from the predicted unaffordable medical premiums.  Insurance carriers have been developing many new products to offset the reduction in benefits and to bridge the gap prior to meeting medical deductible and/or out of pocket maximums. Many insurance agents are creating unique strategies and most tenured agents agree that there is really no way to predict the future of healthcare so the best strategy is to plan for the worst.

One new product that has been gaining much interest this year is the GAP plan. This product can be offered on a voluntary or employer paid basis. The GAP plan reimburses the consumer or employee for out of pocket in and outpatient expenses. They are typically offered as indemnity plans so employees do not have to stay within a defined network of physicians or hospitals.  Most GAP plans reimburse the insured for first dollar out of pocket medical expenses and do not have to coordinate with medical insurance. This is one way to bridge the bridge the “GAP” in coverage associated with high deductible medical plans.

Another popular program to reduce out of pocket cost and time spent waiting in the doctors office is the telephonic physician programs. This program gives the consumer a direct phone number to call a licensed physician for basic consultation and to refill basic prescriptions without having to visit the physician’s office. This program typically includes a prescription discount program to reduce the retail cost of many popular brand name medications. Again the goal is to provide the consumer or employee with a cost effective alternative to the tradition first dollar medical insurance plans that are becoming unaffordable for employer, employee and the individual consumer.

While many of us hope that Healthcare Reform will simply be repealed I recommend that employers plan for the worst and hope for the best.

Does Homeowner’s Insurance Cover Flood Damage?

With Irene making landfall last week and continuous news coverage of the devastation on almost every channel, we’re noticing more and more of our clients and prospective clients are asking us, “Does Homeowner’s Insurance Cover Flood Damage?”

In the exclusions section (things that can happen that would result in no coverage for a loss) of your homeowners insurance policy you will see a line item exclusion like this (taken from my own policy):

Water Damage, meaning:

  1. Flood, surface water, waves, tidal water, overflow of a body of water, or spray from any of these, whether or not driven by wind.

It later goes on to describe a few other items such breach of a level or dam, overflow from a sewer system (fun), and below ground water resurfacing into your home but notice how the very first word is “flood.” Flood waters are specifically named so there is no coverage afforded to the policy holder on the homeowner’s policy. If you incur flood damage and only have homeowner’s insurance you will not be covered for your loss. You will have to pay out of pocket for the repairs.

Home Insurance Cover FloodingThis does not mean that flood is not insurable though. In fact flood insurance is readily available as a secondary policy that can be bought for typically a few hundred dollars for those that are not in a flood zone (where 25-30% of flood loss occurs). For those in a flood zone, flood insurance is a requirement for your mortgage and can be purchased through national programs that we represent.

Lessons Learned From My Car Getting Broken Into

Insurance BlogThere has been much in the news about cars being broken into while parked at malls and other retail locations. I recently had my own personal experience with a break-in. Lucky Me! I meet a colleague after work for happy hour at a restaurant located in a nice part of North Dallas. We arrived around 5:20 PM and parked in front of the valet station (no valet personnel at the time we arrived) near the front door of the restaurant. At 5:45 I was informed my car had been broken into along with several other vehicles. It seems that a group of young men drove into the parking lot and broke into three cars in less than a minute and escaped back onto the highway. The other two cars had laptop computers on the floor of their back seat while I on the other hand had only an insulated reusable grocery bag in the back of my car. Yes, they did over $2,000 worth of damage to my car and it was in the shop for more than a week all for a $5.00 grocery bag. Obviously the thieves were just looking for anything in the car that they could steal and where hopefully that my shopping bag had anything in it other than nothing. To a thief, what’s another 10 seconds to smash a window with a crowbar.

Dear theives, next time I’ll just give you the $5.00.

What I learned is this:

  1. I’m glad I have comprehensive insurance on my auto policy as this covers all damages done to my vehicle
  2. Leave nothing in view in your car that even an idiot might think has value.

Put everything in the trunk of your car and lock your car any time it is in view of the public even if parking 10 feet in front of a restaurant with floor to ceiling windows and an outside patio. For more information on protecting your valuables and car contact us at CoVerica.

How to Interview an Insurance Agent – Choosing the Right Agent for Your Business

We are all barraged in business with individuals wanting our time and business.  Honestly, often I tell whoever is calling that I either don’t have time or a need for what they want to sell.  Is this the best course of action?  Well it has proven to have been the wrong choice on several occasions.  I have changed my stance and started to interview these callers to really understand their product or service to see if it can benefit my business.  I no longer just say “no” to a meeting, no longer shop with price as the determining factor.  Getting burned has caused me to change tactics.

Now I interview those individuals and companies who want to do business with my company.  I decided to treat sales people as if they are applying for a job with our organization because in effect that is exactly what they are doing.  As a growing company we seldom if ever hire the “cheapest” individual applying for a job.  We always hire the one with the best background and talent to help our business to continue to grow.  This is what I now look for in our “business partners” their ability to help us grow.

If you are looking for your business partners to help you grow you may want to ask the following questions to ferret out those that are armatures and those that are real pros:

  1. Who do you think our competitors are?
  2. How would your product/service help us to better compete for more market share against these competitors?
  3. What is your understanding of my industry and how this economy has impacted it?
  4. How many of my competitors are you currently working with?
  5. What is the most creative way your product/service could help my company grow?
  6. Who is your most fierce competitor?
  7. Why should I do business with you rather than them?
  8. What sort of team do you have behind you to insure delivery of your product/service if I were to “hire” you?
  9. What sort of turnover does your company experience?
  10. How long have you been with your company?  How long have you been in the industry?
  11. At what rate is your company growing?
  12. What sort of goals would you want to set with me to insure we would have a successful business partnership?

These questions will give you many ideas for your own interview with the next insurance broker, banker, CPA firm, etc. that wants your business and tries to earn it with the “lowest price” or “best deal”.  Take time to really interview these individuals rather just allowing them to “pitch” you.  I think you will find, just like interviewing potential new employees, that the real value is much deeper below the surface that just the cost of their product/service.

Honor in Selling – Living and Working with Your Non-Compete

Most sales people will at some point in their career sign a contract agreement that contains a non-piracy or non-compete clause. This means you agree for a certain amount of time (typically two years) to no contact, no solicitation, no personal visits, etc. with clients and prospects that you developed while under the employment of that employer. The courts have put limits on how outreaching these agreements can be in hampering a sales person from earning a living in their chosen career. The limitation really is to just stay clear of clients and prospects (actively working) that have been developed while in the employ of the employer. This is the honorable thing to do even without a contract. 

So why are there so many lawsuits involving non-competes? Because there are some employers who want to punish former employees by hindering them from earning a living in their chosen profession.  Their attempt is to saying they cannot sell in the same industry for two or more years. This will NOT hold up in any court. 

There are former employees on the other hand, that think they can work the system by letting their clients know before they leave the employer that they are leaving and how they can be reached (typically their personal cell phone). They will have colleagues at their new employer contact their former clients with the goal of taking that client from the former employer. All of these situations are dishonest and dishonorable. The only people who gain from this behavior are the attorneys. People who will steal (yes that is what it is) a client from a former employer will at some point steal from their next one.  A thief is a thief for a life time.

Employers need to adopt a legal fair non-compete and employees need to man up and be honorable to every employer. After all if they are good in sales they should be able to go out and bring in honest business to their new employer.

7 Things You Need to Know About Your PEO

  1. PEO-Employer Taxes-(FICA, FUTA, SUTA) – Most PEO’s take the FICA tax credit as the employer of record to discount their employer taxes and for a mid-sized company this could be thousands of dollars in tax credit that you lose annually. Any employee pre-taxed deduction taken through a Section 125 that qualifies gives the employer of record a tax free deduction at 7.65%-FICA per dollar deducted. Also if the PEO pays under their State Unemployment ID at a higher rate then your company could be paying taxes at a higher unemployment rate than your own.
  2. Pooled Groups – Pooled groups are managed by insurance underwriters as a whole and it is up to the PEO to manage the insurance risk and keep the pool clean, ha ha! If the PEO is unable to attract low risk groups or manage the insurance risk of their multi-employer group the rates can dramatically increase above the trend in the open market.
  3. What happens when I move to or from a PEO mid-year? The biggest downside of a mid-year conversion is the risk of double payment of employer taxes. Most states do not credit back to the sole employer the taxes paid to the PEO if the leave mid year and most PEO’s will not issue a check for credit after they leave their PEO. So FICA, FUTA, SUTA taxes clear out and start over mid-year and need to be re-paid until the year clears out in January. In many cases the difference is small enough to warrant conversion but should be uncovered and factored in to the time best for the move.
  4. What happens if my PEO goes out of business? Most of the PEO bankruptcies have been due to termination of workers compensation contracts from the carrier. Once the contract termination is sent the PEO much find a replacement or shut down. Then the issue of who owes becomes the argument. Under a co-employment agreement both employer and PEO are both sharing Federal ID’s and both share risk.
  5. If a POOL becomes high risk does it increase my insurance rate – Yes. The greater the risk the greater the premium to cover that risk.
  6. Do they make me comply with FMLA-FMLA is the biggest concern. If an employer has greater than 50 employees in a 75 mile radius they must comply with FMLA. So technically if the PEO has more greater than 50 employees in a 75 mile radius your will have to comply.
  7. How do I figure out the PEO fees over and above the healthcare costs. Uncovering the bundle can be tough depending on the PEO. To get a true cost of the PEO you must first determine all services and/or insurance premiums that are bundled in their fee per employee/per pay period or per dollar of employee payroll. You will need to understand your employer taxes outside of the PEO which are FICA (Social Security), FUTA (Federal Unemployment) and SUTA State Unemployment then you can work backwards and deduct workers compensation as a sole employer or any insurance premiums that are bundles plus the rate for healthcare outside of the PEO and the FICA tax credits for being sole employer of record.

To find out more or get a quick analysis of your PEO call Matt Williams (972)490-2326 at CoVerica or e-mail matt@CoVerica.com.

Understanding PEO Administrative Fees

The History of Employee Leasing and the evolution or PEO’s

The first employee leasing firm originated in the 1940’s. In the 1970’s the concept gained popularity when a consultant, Martin Selter leased the employees of a doctors office in California. The concept is now being delivered by a new type of organization called a professional employment organization or PEO.

The PEO Concept

The PEO concept is very similar to that of a temporary staffing company. In the way both offer services such as; employee data management, payroll check processing, payroll deposits and cover various insurance liabilities on behalf of their contracted employers and employees. Like the temporary staffing model the PEO charges a fee for services offered to multiple employer groups.

The POOL

Most PEO’s contract with employers in various industries to form a group or “pool” of employees. The PEO relationships or service contracts commonly known in the industry as co-employment contracts facilitate a way for the PEO and the employer clients to share liabilities with other employers. Once the employer agrees to enter the PEO’s pool the PEO and the employer enter into a co-employment relationship and share the liabilities and risks with other employee­s of the employers. One big disadvantage to a small employer with less than 100 employees is that if the when they joing a large pool the must comply with that of a Federal Laws that apply to the number of employees in the pool. Most PEO pools are made up of small to mid-sized employers under common federal and state tax ID(s).  The pool forms a buying group for the purpose of buying insurance, payroll administration and various outsourced HR services.

How do PEO’s charge?

There are many PEO’s throughout the U.S. now an many have very different ways of charging and bundling their administrative fees with other insurance premiums and payroll taxes. The most common PEO fee structure is based on a percentage of gross payroll per employee workers compensation classification code and is bundled with workers compensation insurance, employer payroll taxes, and the employer contribution towards employee benefit premiums. Other PEO’s may include workers compensation, employer payroll taxes, and administrative fees and have separate invoicing for all employee benefits.

Is the PEO right for me?

In order to determine if the PEO concept is a good deal when compared to that of a Sole Employer relationship I suggest having an insurance consultant and CPA compare the PEO fees and services to that of a sole employer.  The analysis should include a side by side comparison of employer payroll tax liabilities including FICA credits, the total employee benefits and workers compensation and payroll administration fees versus the administrative fees of the PEO. Lastly the value of any additional services offered by the PEO must be compared to the cost to outsource.

How to compare the PEO to that of a Sole Employer

The true cost analysis should be formulated by a licensed insurance with experience dealing with PEO’s and a clear understanding of current employer tax liabilities, insurance, group retirement planning, and administrative outsourcing.

To find out more or get a quick analysis of your PEO call Matt Williams (972)490-2326 at CoVerica or e-mail matt@CoVerica.com.

How Health Care Reform Will Affect You

Deborah Kotz recently wrote a fantastic article about the changes we’ll start seeing with the new health insurance legislation. Here are a few highlights from the article.

Source: Deborah Kotz, “8 Ways Health Reform Will Affect You” U.S. News and World Report, March 22, 2010.

The health care legislation could “have an effect on almost every citizen,” according to Kaiser Health News.

So what should you expect?

Within six months after the bill is signed into law:

  • Health insurers will no longer be allowed to impose lifetime caps on coverage.
  • Parents who have insurance through their employers will be allowed to continue coverage for their unmarried dependents up to age 26.
  • Health insurers will be required to cover certain preventive services like osteoporosis screening for women over 65, smoking cessation counseling and interventions, and screenings for diabetes and sexually transmitted diseases.
  • And later this year, people with serious health conditions that have prevented them from obtaining coverage will be eligible to purchase a policy from a high-risk pool in a government-subsidized exchange at a cost similar to healthy individuals’ premiums.

Individuals will also be required to obtain health insurance or face a fine. Government subsidies will be available on a sliding scale for people making up to $43,000 per year (or nearly $90,000 per year for a family of four), but those who don’t qualify for government subsidies should expect to pay about $5,000 a year for a policy on the exchange, while families should expect to pay about $15,000, says John Goodman, president, CEO and Kellye Wright Fellow of the National Center for Policy Analysis.

The penalty starts in 2014 at $95 or up to 1 percent of income for individuals, whichever is greater, and rises to $695 by 2016 or 2.5 percent of income, whichever is greater. Families pay heftier fines – $2,085 or 2.5 percent of income by 2016.

Other changes:

  • Insurers won’t be able to deny coverage based on preexisting conditions.
  • Maternity support will be increased for women in the workplace.
  • Additional, less expensive insurance options will be available when you lose or quit your job.

Increasing the number of insured individuals, however, will also mean longer waits to see a new doctor. In Massachusetts, for example, where health insurance is universal, Boston residents have to wait about twice as long to see a doctor as people in any other U.S. city, says Goodman.

Teen Driver Contract

As a recent father there are few events that have happened so far that have been life changing: the birth of my son, hearing him first call me “da-da” at the age of 5 months, and seeing him take those first steps, even though chaotic and wobbly, towards my wife and me. One milestone I’m not looking forward to coming up on is one that he’ll probably dream about for 10 years… getting a license to drive.

Thank God for us, we have a ways to go.

The good thing is, I know what can happen and so do you. We were all 16 once, borrowing dad’s car for the first time with a paper copy of a license in hand. Our parents watched us nervously as we pulled away from the house, blinker on, and drove away on our own. It was then, and only then, when we were out of sight from mom and dad for the first time in 16 years, that we cranked up the radio and drove — very fast I might add — to pick up everyone we ever knew for a night on our own. My parents trusted me but probably shouldn’t have. (Sorry Dad, I’m sure you’re reading this and I’m sorry about that phone call that one day from the Garland Police Department)

Now we have the Teen Driver Contract.

A Teen Driver Contract is an agreement between parents and their teens about what should be and shouldn’t be done behind the wheel of a car, and what can happen if those rules are broken. It’s important that these rules and consequences are understood up front by both teens and parents before letting your teen driver hit the roads alone for the first time.

Not to scare anyone, but it’s critical that you and your teen both understand that car accidents are still the number one killer of teenagers in this country year after year.

We’ve prepared a sample Teen Driver Contract that can be downloaded from our site, for free.

Replacement Cost vs. Actual Cost

A question we continually get from both our current clients and any potential clients is what is the difference between replacement cost and actual cost or fair market value. The question usually comes in the form of “why are we insuring my $200,000 home for $340,000?” but can also come in when discussing other forms of property including jewelry, commercial property, or equipment such as tools or backhoes.

When buying a home, we as home buyers, typically look at the sales cost of the home (also referred to as fair market value) when determining which home to buy and what we can afford. This price will rise and fall with both the supply of homes and the demand from the market.

Currently, home values are down so we’re able to buy more home than we were say five years ago. To insurance companies, this number is irrelevant. The amount the insurance company is concerned with is what is the maximum amount needed to rebuild and restore our client to before loss condition if the home were to be destroyed by fire or another named covered peril.

Let’s put some numbers down as an example:

  • I build a new home at the cost of $200,000 (fair market value at the time of building).
  • The price to build the home for the builder is $170,000 due to economies of scale, since they are building 10-15 homes at any given time. Materials, labor, etc., is fairly cheap and reasonable for the builder because they’re not building just one house, they’re building several at a time. The difference of $170,000 and the sales price of $200,000 is the builder’s profit.
  • I sell this home 5 years later to you at a price of $230,000 for a profit of $30,000. Not bad!

So, what do we insure this home for: $170,000, $200,000, or $230,000? Could you rebuild this home for any of these amounts? The answer is no, and actually these numbers wouldn’t get us close to rebuilding this home at all!

First of all, let’s assume we have a total loss due to a fire. We have debris to clean up (your old house) to the tune of $12,000-$30,000 dollars, whereas our builder just had an empty lot to build on. We have to hire engineers and architects to look at the existing foundation or structures to make sure it’s suitable to build on and redesign the construction plans. We also have to hire a contractor to build the house with today’s prices for materials and labor. Furthermore, we have to build the home as of today’s building codes which can significantly raise the cost of construction (building codes get much more stringent as time goes on driving up costs). Plus, this is a one off job now for the builder. He’s lost all the economies of scale he had when he could order 15 bathtubs at the same time from his suppliers.

All of these added expenses can add 30-50% to the building (or rebuiding) of your home. We sum up all of these costs with the term “replacement cost”, or the cost you would need to rebuild the home to the allowable standard that it was before the loss.

We hope this helps and if you ever have any questions, please feel free to give us a call!

Credit Unions and Insurance: The Benefits of Offering Insurance to Members

Credit Union Insurance

When the discussion arises of whether or not credit unions should provide their members with an insurance option, credit unions can be divided into one of two camps:  those that Do or those that Do Not provide, and there are a variety of reasons why a particular credit union will choose its side of the debate.

Some people simply view insurance as a commodity.  In their view Brand A is exactly the same as Brand B.  As we continue to peel back a few layers you will see this misconception is fairly easy to dispel.

In this post, I will make the argument that there is a tremendous opportunity for credit unions to capture a revenue stream that is currently going elsewhere.

Why & How Credit Unions Should Provide Insurance as an Extra Member Benefit

If done correctly, the significant revenue that can be generated by credit unions who offer insurance to members enables them to provide their membership with even more benefits.  I believe the art and science of providing yet another financial product to a membership group is also another way to beat banks at a game they have tried very hard to win.

Drilling down further, one can divide and classify the “Do” credit unions as you can most anything in life: Ordinary vs Extraordinary.

Once the decision is made to provide membership with insurance alternatives, the progression moves to providing the best possible option out there. Some have tried, many banks in particular, to either buy or develop an insurance agency in-house.  Many have either failed, or simply exist in some less than optimum form.  The two main pitfalls are:

  1. its significant and unmanageable overhead
  2. for many years the banking and insurance functions were legally divided.

As we continue down the decision tree, an organization can go one of two directions:  Captive/Mutual or Independent insurance provider.

The vendor/partner a credit union chooses is obviously critical to the success of the program.  A captive/mutual insurance provider represents and provides insurance from one company.  An independent provider works for, and advocates on behalf of, the members of the credit union in shopping/negotiating with 40-50 insurance markets.  This is essentially the same as with a buyer’s vs a seller’s agent when buying or selling real estate.

From that point a program has to balance maximizing capture rates with the potential negative of annoying or pestering members.  There is certainly a methodology and science to accomplishing that (See: ordinary vs extraordinary, once again). Few have truly seen the revenue from an optimized multi-media, silo’d, driven marketing program involving all lines of personal and commercial insurance.

It is, in a word, lucrative.

Some insurance providers will contractually tie a credit union into a non-solicit situation after their exclusivity has expired.  An organization doesn’t need to feel compelled to enter into such restrictive contracts as it is very easy to contractually exclude yourself from the insurance business.

Just as with anything in life, there are many nuances to this particular subject.  Hopefully I have shed some light on a few of the details that can help an organization navigate the ins and outs of providing insurance options as a benefit of credit union membership.

How Small Businesses Can Qualify for Tax Credits for Employer Sponsored Health Insurance Plans

The IRS has issued guidance on how small businesses can qualify for tax credits for employer sponsored health insurance. This credit is one of the first provisions of the Patient Protection and Affordable Care Act.

Small businesses that are eligible can begin claiming the credit as part of the general business credit on their 2010 income tax return. Eligible businesses must have fewer than 25 full time employees with an average annual salary of less than $50,000.

For tax years 2010 to 2013, the maximum available credit will be 35% of the premiums paid for health insurance by the employer and 25% of the premiums paid by employers that are tax exempt.

The value of the tax credit is based on a sliding scale, with the maximum 35% available only to employers that have 10 or fewer full time employees with average annual salaries of $25,000 or less.

See the following link for guidance on how to establish and claim this credit.

http://www.irs.gov/pub/irs-drop/n-10-44.pdf

Home Theater Insurance: How to Insure Your Home Theater or Listening Room

My true passion is audio/video, specifically home theater, but insurance pays the bills and, believe it or not, is quite enjoyable on its own.

For years, I have always wondered how I could fuse the two together and just recently thought that maybe a great blog post or two could shed some light on the topic of “how to insure your home theater or listening room.”

Ranging from my pretty modest “under 20k do-it-yourself theater build” to the master planned and constructed $200-$300k builds for dedicated listening and screening rooms, the same few questions keep popping up over at AVS and some other forums I frequent about how to protect our passion from disaster. We spend so much time planning, building, and tweaking our rooms, but spend so little on how to protect it from a major loss.

So let’s tackle this thing one peice at a time and if I miss something that has been bothering you, shoot me an e-mail or leave a comment below and I will find the answer for you or include it in a future blog post.

How to Insure Your Home Theater or Listening Room

A brief statement about insurance before we get started.

In its simplest definition, insurance is meant to put you (the policy holder) back to pre-loss condition, no better no worse, for covered perils (accidents) by paying the insurance company a premium. It’s simply a promise to pay in the event of a loss.

Over the years, we (buyers of insurance… I’m taking my agent hat off) have been notorious for getting our insurance coverage “as cheap as possible” and agents (ok, hats back on) have been doing this by selling progressively leaner coverage with the highest deductible to get your business.

We, as home theater enthusiasts, may need more than just the basic coverage that a homeowner policy brings to the table.

How are home theaters typically covered?

So in general, how are our rooms covered?

In most cases, your homeowners coverage picks up your home theater or listening room (as well as other electronics, tools, clothes, and furniture) in a specific coverage section called “contents.” This coverage, while key to the average homeowner, can cause us enthusiasts some problems (you can read about the other main coverage called structures and how it is calculated here).  Specifically:

  • The contents amount is based on a percentage of your home’s replacement value (in my case 65% based on my policy) and is meant to cover all of your personal property that resides within the bounds of your physical property.
  • A claim that falls under contents coverage is subject to your full deductible.
  • If I completed the work myself, how does my insurance cover “my work?”
  • Is <<<insert horrible disaster here>>> covered?

So what’s the problem with this?

Let’s look at the first point. Take your home and multiply it by .65 – is this enough coverage for not only your room but also for everything else that the homeowner’s contents section was designed to cover?

We’ve seen claims to fully replace the clothes in your closet get up to $60,000 dollars, so you need to count everything: suits, shoes, plates, appliances, all the TV’s, furniture…EVERYTHING.

I know it seems ridiculous to think about, but imagine you pulling up to your home and it being gone (or on fire) and you need a check from the insurance company with a number on it to buy everything again. I’ve seen some of you guys post on AVS with $50,000 projectors and $80,000 Crestron control systems; even some of the entry level stuff like I have can add up to $10,000 pretty quickly so you can see how the contents amount of your homeowner’s insurance policy may need to be revisited.

I would say take your room’s cost + (.65*replacement cost) = new contents coverage limit. This can be bought up to a stated amount for fairly cheap.

What should your deductible be?

Next, any claim you make for contents is subject to your full insurance policy’s deductible. Most deductibles are a few thousand dollars but most of us have ours set to 1% of our home’s replacement cost to keep our premium down. For example, a $500,000 home = $5,000 deductible, a $1,000,000 home = $10,000 deductible, and so on. To make matters worse I’ve seen a ton of policies lately with a 2% deductible, so double those numbers if your policy states that amount.

So 1% or even 2% may not seem like that big of a deal in a major loss like a catastrophic fire or flood that damages your entire home, but what about something that happens more often like a lightning strike that knocks out your projector and amplifiers or water damage from wind-driven rain? Do we really want to pay $10,000 to cover $14,000 of loss on something that could realistically happen in the next few years?

Honestly, it’s a decision that each homeowner has to make for themselves as, obviously, some of us are a little more risky than others (called Personal Risk Tolerance); but personally, I’d rather pay a little more to drop my deductible down to a more reasonable amount that could cover some of these losses. Buying back a $1,000 deductible is not as much as you might think.

How do you value your labor?

Next is a question that is rarely posed but something I have thought about long and hard after looking through some of these 40 page build threads.

It’s easy to say my build costs less than $20k because that’s all I spent on “hard costs.” Every single hour of labor was done myself. Running wire, painting, stapling fabric, programming, setup, testing, calibrating, etc., done by me and only me. So if I were to lose everything to a fire or another “uh-oh” moment, how would insurance respond to cover my work?

For those that contracted the work out, the answer is pretty easy. You have a written estimate, change order(s), and a receipt from your contractor for all the work done with a big number at the bottom (you should be saving all of these documents, by the way). Your spouse or significant other probably doesn’t know the real figure, but you do and, more importantly, it’s written down. This is absolutely covered under your policy.

Fortunately, us DIY guys can claim the same thing, but think back to our original statement about what insurance is: “it’s meant to put you back in pre-loss condition, no better no worse.” What this means is that giving you an amount for building materials and equipment and NOT for your labor means you’re putting in your labor again (which most of us wouldn’t mind doing) but this violates the “no worse” part of our definition. Some of these builds are taking hundreds if not thousands of hours and the second time around, we may want to let a contractor do it for us, or at least we’d like to be able to entertain that option to keep the peace in the house. Insurance would cover this expense for your work, but there are some things that we can do to make this easier for the insurance carrier and adjuster:

  • Keep a running list of all expenses for equipment and building supplies, receipts are gold and you should keep everyone of them in a fire proof safe
  • Keep pictures of your build in all major stages (this never seems to be a problem)
  • Keep model and serial numbers of all equipment
  • Ballpark the amount of hours spent on each section of your project as your building from initial design to final calibration of your room
  • Finally, if you really want to get down to it, get a contractor to look at your build and give you a quote to recreate it (you may want to offer a few bucks for their time)

In all reality, your room may yield you a special case which would cause the adjuster and pull in some outside resources (home theater and artisan contractors) that specialize in what you’ve done to your room to get a true accurate cost of replacement.

What specifically is covered?

Finally, we get to the big question that is always out there:  “is _________ covered?”

It’s a very broad question, but one that can usually never be answered without directly referencing your policy and situation. I challenge everyone to dig that thing out and really take a look at it, specifically the sections called perils (what is and isn’t considered an accident), deductibles, and the exclusions section (reasons the insurance company would deny your claim).

Named Peril policies cover a basic series of items, which include: fire, lightening, wind/hail, vandalism, smoke damage, water (sudden & accidental only, up to policy limits), and a few other basics (see your specific policy for clarification). All risk policies (which can apply all risk coverage to your home (HO-3 policy form), or home and contents (HO-5 policy form)), place a much broader level of protection in that any loss is covered unless specifically excluded in the policy (see exclusions section). The more direct language of the all risk policy can work in your favor as it takes a lot of the ambiguity out of the policy and gives you direct knowledge of, yes, this is covered.

I think that’s going to wrap this up for now. This got a little more wordy than I thought but I would like to offer my team’s assistance to anyone that has any further questions on how to insure your home theater or listening room.

This is an unbelievable hobby and passion for so many of us, and really we can do a lot to protect our investment with very little additional premium (and sometimes none at all).

If you liked what you have read, feel free to share this among your friends or give us a link on any forum when these kinds of questions come up. As always, if you’d like a second or third look at your current situation and policy you can reach the CoVerica Team here.

“ACME”: What To Do In a Car Accident

A few weeks ago I was a witness to a pretty serious car accident.

I was two car lengths behind a commercial van traveling north on Preston Road near George Bush/190. We were cruising along pretty good, maybe 40-45 mph, when out of nowhere a late 90′s black E-class Mercedes crosses traffic right in front of him and then…it happens.

There is a reason why they say you can’t turn away from looking at a car or a train wreck; it’s surreal to watch from a 3rd party perspective and it almost occurs in slow motion.

The commercial van “t-boned” the Mercedes…hard. The force of the impact was so violent that the back of the van literally came off the ground 2-3 feet. The Mercedes’ passenger door crumpled in so far that it now replaced the center console.

Then there was the next victim. Remember physics 101… an object in motion will remain in motion? The van and Mercedes, now fused together by the front passenger door, moved across the intersection and slammed into a Honda Civic that was looking to get home from a trip to Lowe’s.

This whole thing unfolded right in front of me, so naturally I pulled over and offered assistance.

It was then that I realized that at this most traumatic of moments, when you have literally been thrown around your vehicle from an accident, you have no clue what to do next.

The Mercedes passenger (an elderly man in his late 60′s, early 70′s) stumbled out of his car not sure what just happened. The driver of the commercial van didn’t move, didn’t speak, just sat in his smoking vehicle waiting for something or someone. The guy in the Honda Civic I think was more angry than anything as it wasn’t his car to begin with. Three people, all in a daze, clueless of what to do next.

I immediately took the lead and started giving directions to everyone.

“ACME” I remembered from driving school 15 years ago. It was an acronymn we made up to remember the key steps of what to do in an accident while feeling like you had just been hit with an anvil or a ton of bricks:

  • Assess the Situation – Look for critical injuries or drivers and passengers not being responsive to vocal commands; do not remove anyone from a vehicle unless immeniant danger is present (smoke, fire, gasoline present).
  • Call 911 if needed – If medical attention is needed from what you assessed, call 911.
  • Move vehicles from traffic – This is the last place you want another accident to occur. If possible move any able vehicles to the side of the road.
  • Exchange vital information – Copy this material to a sheet of paper: Driver’s License Number and the name of everyone involved, as well as a contact number, Insurance Auto ID card from each vehicle, and the License plate numbers of each car; note the time of day, traffic conditions, directionality of how everyone was traveling, as well as a Police Report number if applicable.

FREE TIP: Use your camera phone or an old cheap disposible camera in the glove box and take pictures of everything (accident scene, street signs to show directionality, vehicles, documents, license plates, etc). This saved my bacon on an accident I was in (rear ended by a 3-ton utility truck) as my hard copies were lost a few days later whlie my car was getting an estimate for repairs.

I do hope that no one actually ever has to use this, but with over 10,600,000 reported car accidents just in 2007 (most accurate previous year available), it’s inevitable it will happen to you or someone you love eventually.

We’ve made these tips available in an easy-to-print, easy-to-carry-in-your-glovebox printout. It can be downloaded by clicking this link: car accident checklist.

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* – Car accident image credit: ScrapeTV.com

CoVerica Encourages All Businesses to Participate in Red Cross Ready Rating Program

CoVerica has been fortunate enough as a company not to have to endure any major disasters such as fire, flood, or tornado, but there is no better time than now to prepare your business and your staff; or, as the Red Cross calls it: Ready Rated.

We recently attended a local chapter meeting put on by the Red Cross and found out that the only organizations participating in the program in Dallas were schools, universities, and hospitals. However, as an insurance brokerage, we see first hand that diaster strikes at will to any and all types of organizations.

CoVerica is currently the only private business in the Dallas Metroplex involved in the Red Cross’s Ready Rating Program and we encourage ALL businesses of ALL sizes to enroll in the program to be better prepared for a disaster.

Would your staff be prepared for:

  • A medical emergency such as a heart attack, stroke, or a diabetic emergency with another staff member or someone visiting your business?
  • An evacuation for a fire, tornado, or chemical/pollutant?
  • A procedure for an Unauthorized Individual in the building?
  • Locating a known list of employees that can be easily identified with medical training such as CPR and First Aid?
  • Knowing the procedure for reporting an emergency to 911 and to management?
  • Be able to locate a list of “emergency contacts” for an employee who has become ill or hospitalized?

Over the next few weeks we’re going to update our blog with the results our own findings and what we’re doing to be more prepared.

You can find out more about the Red Cross Ready Rating Program here.

iPhone 4 activation info & click through

Clicking through the new iphone 4 shows just how fast the new device actually is. We show some of the GUI, the speed, AT&T is not our friend but we live with it anyway, and folders.

iPhone 4 HD video and youtube comparison

So this morning I shot a sample video and uploaded the video to youtube both through the phone and through the computer.

This is the video uploaded through the phone itself using a WiFi connection:

This is the same video uploaded through youtube.com on my computer (choose 720p as your resolution in the video window):

As you can tell youtube is compressing and downsampling our video from 720p to 360p when we upload through the phone itself.

It turns out… Doctors still make House Calls

It’s an image we all have in our heads from days past, too many episodes of Gunsmoke with Doc Adams, or possibly a flash from a Norman Rockwell cover of the Saturday Evening Post; a long time ago, doctors made house calls.

Actually, it was common practice up until the 1960′s (well before I was around to enjoy them) for the doctor to make his daily rounds to check up on ill patients that had called him to their home. The doctor came to us because it was good – check that great – customer service, but unfortunately due to the hustle and bustle of modern times, the house call has gone the way of the lawn dart until just recently.

A new service has been announced called WhiteGlove House Call Health that will send a licensed medical professional to your home or business to see you on your terms. Our own Gayla Mitchell fell unfortunately ill recently and experienced WhiteGlove House Call Health for herself. Here’s what she had to say in an email to our staff:

“I don’t know if anyone has tried the White Glove service yet, but if you haven’t, I want to highly recommend it.

I had a really bad sinus infection last week, so I decided to call them and had them come to my house. They were there within three hours of the time that I called them. They did a small exam, brought me this wonderful bag full of goodies (chicken soup, crackers, Halls cough drops, Advil, Tylenol, apple sauce, jello, ginger ale, Gatorade, Kleenex) and gave me antibiotics and Musinex. They will even come to your work if you want them to.

They give you a diagnosis sheet telling you what you need to do and they even call you the next day to check on you to see if you are doing ok.

Great service!!”

For more information about adding WhiteGlove’s service to your employee benefits package, please have your HR director contact us today at (800)490-8850 or by email at contact@coverica.com.

CoVerica searches for brokers ready to get serious about sales

Are you an insurance broker for a national brokerage or a bank-owned agency and tired of selling a bunch of insurance for your employer and having no ownership in your book? CoVerica has an interesting model in which our producers begin earning ownership from the day they validate. In a short period of time producers may earn ownership of up to 50% of their book of business.

Brokers may choose to set their book up as a profit center and share those profits with CoVerica. They want to build up their book and buy it to start their own agency they may not only do that, but do so with the help and encouragement of CoVerica.

We have a unique attitude towards our producers:we see them as our partners and not a temporary employee who brings in the business, passes it off to the service team. and then hopes the client is well cared for.  Yes, we do have a very talented service team to take care of your clients, but at the game’s end they are your clients.

CoVerica Insurance Professional has one of the best management teams in the country. We have in-house sales training, an extraordinary marketing team, and the most forward thinking technology to help producers prospect, sell, and serve their clients. Our IT department is well, WOW…after all you did find us because of them.

Imagine if you could have larger commercial accounts call you because of our IT department rather than doing all of your prospecting the “old fashioned way?”

Contact us for more information to see if we might be a fit for your next and last insurance career change.

How to set up your restaurant, bar, or retail business setup with Foursquare

Foursquare is invading the country right now as “the next big thing” in social media. You may have already seen your friends using it with Facebook status updates like “Leif Hurst just checked in at The Cafe.”

At the time of this writing, it’s still a relatively new service but is growing exponentially due to the built in “viral marketing” and fun factor users get while playing.

Wait, “playing”? What exactly is Foursquare?

Foursquare is an online game that gives points to real life people for visiting real life places or doing certain activities. Think Xbox Live (online video games) but in real life with GPS… without that whole dying / “game over” thing.

Foursquare users get points for checking in or visiting, completing a “to-do” item, repeat visits to a location (sometimes within the same day), and other items. Users can earn badges they can proudly display to their friends and can even become “The Mayor” of a location by visiting that location the most of any other Foursquare user.

So what’s in it for my business?

As a business owner or manager (your head should already be spinning) you can advertise specials to Foursquare members through Foursquare.com, Facebook, and Twitter. Foursquare users get your notification and go to your place of business, sometimes en masse with other Foursquare members and non-Foursquare members. When they arrive they’ll “check in” on their mobile device, which will display your place of business to all of their friends and followers (typically in the hundreds to thousands) on any linked social media websites.

Advertise a new menu, the availability of a sports game, drink specials, new product releases, etc. Get creative with it! A restaurant local to our office saw an extra 120 customers in one lunch session on a slow day by simply saying, “Free apple pie with lunch.” Advertise with a chalk board who the current “Foursquare Mayor” of your establishment is and have specials for that honor.

So how do I get started?

You should sign up for a free account at Foursquare.com to get a feel for it. Try searching for your business and see if anyone has already “checked in.” You can claim your business and then start using Foursquare to push out offers and hopefully get your first new customer to check in and share your business with everyone they know.

CoVerica prides itself on being a different insurance solution providor. Instead of being a reactive part of your business plan who only tries to protect your company, CoVerica finds new and innovative ways to help your business grow, stay competitive, and protect your business with insurance products. If there is anything that we can do or you’d like to speak with us directly, please feel free to contact us by email at contact@coverica.com or by phone at 800-490-8850. Be sure to tell us you found CoVerica on the internet!

CoVerica Now Offering Online Insurance Quotes… with a twist!

For Immediate Release

CoVerica is now offering online insurance quotes for most personal lines of insurance with the added benefit of a professional coverage review of each online quote.

Starting today, users can access our free insurance quote tool for any combination of auto insurance, homeowner’s insurance, condo insurance, and renter’s insurance. Users simply follow our easy to complete quote tool and will be presented with a multitude of quotes from top-rated companies such as Travelers, Hartford, Safeco, Progressive, Metlife, Unitrin, State Auto and over a dozen more.

Upon completing the quote, the user will see the a price from each carrier for their proposed policy. The twist is at this point the team at CoVerica will review your choices behind the scenes to verify that you did not make an incorrect choice that might underinsure your valuable property or fail to give you adequate liability coverage.

You can start your quote today by visiting our online insurance quote tool.

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10 Compelling Visual Reasons to Get Crane Insurance

Cranes are big, capable of performing enormous tasks, and require sophistication and training to be operated effectively. Cranes can also be dangerous, both to the people working in and around them and to the people liable for them operation.

At CoVerica, we are not experts at guiding you on how to operate a crane safely. We are, however, experts on how to insure a crane and how those responsible for the crane’s safe and effective operation can protect themselves.

There are myriad reasons why crane insurance is a necessity, with the potential for unfortunate desctruction obviously being chief among them. A couple of weeks ago we placed a few videos of crane accidents on the crane insurance page of the website; today, we are moving those three videos over here to the blog and adding a few more.

The goal is simple: remind you, with the most compelling visuals possible, that even the best laid plans often go awry. Will you be protected in the unfortunate event that something like what you see below happens to you or your company?

10 Most Destructive Crane Accidents Caught on Video

This is probably the most shocking of all the crane accident videos I saw while perusing YouTube for this post. You would think that a crane could lift a bus out of a river right? I would.

Guess not. (I hope they were insured!)

Also, though I don’t know how, it sounds like the crane operator was able to survive the fall. So this video is not nearly as tragic as it could have been.

It is, however, apparently indicative of a more-common-than-you-might-think crane accident. Here is another example of a crane being used not big enough or strong enough for the job.

(Note: If you read the first comment on this video it looks like some Photoshop shenanigans might be going on with the second crane falling in, the first one tipping over appears real.)

In July of 2007, three men working on the new baseball park in Milwaukee (Miller Park) died in the crane accident you can see in the video below.

Tragic fatalities are not the only event it is prudent to insure for. No one died as a result of the crane accident in the video below, but a major liability was created nonetheless.

First, a still image that offers a harrowing preview…then the video.

crane accident video

Oftentimes it just takes one miscalculated decision, or one inexperienced crane operator, to make a costly mistake.

I’m not sure what exactly caused the accident in this video, but the voice at the end seems to think that capturing it on video was a big deal. (Note: not much happens in this one until about the last 12 seconds. Be patient.)

Here is another video where, amazingly, no one is hurt…except for the ego of the operator.

And here’s another, with a soundtrack that sets the mood for a group of crane operators who clearly do not know what they are doing.

This video shows what can happen when a demolition is not operated at a safe distance from a soon-to-be-toppled building.

It is also important to remember that it is not just during operation when issues can arise. Watch the video below and you’ll see that even during transport cranes can be at risk.

Hopefully we have made our point loud and clear with this post that crane accidents can and do happen, and it is prudent to insure yourself against potentially devastating liabilities in the result of a problem.

Luckily for you, this website directs you to just the people who can help you. Visit our crane insurance page today, fill out our contact form, and let’s make sure that your crane insurance needs are effectively taken care of.

Recent Release: America’s New Healthcare System Revealed

I caught this press release from U.S. Congressman Kevin Brady today. The first two paragraphs are excerpted below, along with a link to the chart:

Washington, D.C. - Four months after U.S. House Speaker Nancy Pelosi famously declared “We have to pass the bill so you can find out what’s in it,”a congressional panel has released the first chart illustrating the 2,801 page health care law President Obama signed into law in March.

Developed by the Joint Economic Committee minority, led by U.S Senator Sam Brownback of Kansas and Rep. Kevin Brady of Texas, the detailed organization chart displays a bewildering array of new government agencies, regulations and mandates.

Read full release — click here

Download chart – click here

Comprehensive Insurance Explained (And Why Free Windshield Repair Is Anything But Free)

This tried and true scam happened to me just last week. I was at the car wash and once again, the attendant noticed that I had a small chip in my windshield. He quickly said, “Oh, we can take care of that at no cost to you” while pointing to a big black sign with orange lettering that said “FREE WINDSHIELD REPAIR” in foot tall letters at the end of the drive for all to see.

Next came the clincher. The attendant said, “we’ll just need to see your auto ID card.”

So let’s stop a second. It’s free but he needs my auto ID card? What, is he going to file a claim?!

Why yes, yes he is.

This common car wash practice, which is now spilling on to TV ads for glass repair companies, is not a scam per se, it is more just misleading the consumer. What these companies are actually doing is filing a claim on your insurance so your insurance picks up the tab for the $50 dollar repair charge per rock chip.

Doesn’t sound like a big deal does it? Besides it’s free!

You’re right, it’s free… for now.

What ends up happening is when you renew your policy the insurance company notices several little claims for your “free rock chip repair.” There is a common saying in insurance: “frequency leads to severity.” To the insurance company, if there are several small claims it’s believed that there is an increased likelihood of a larger claim. This puts a rate surcharge on your premium as you are now considered more risky, and in the end you end up paying more for your insurance.

So in essence, that rock chip repair wasn’t necessarily free.

What is Comprehensive Insurance?

Rock chip claims are covered (if not specifically excluded) under a section of your auto insurance policy called Comprehensive Insurance. Comprehensive Insurance is meant to cover those claims that may occur to your vehicle that are not the direct result of an accident. This might be a claim from vandalism, a break-in, getting your car keyed, hail damage, or anything else that might happen to your vehicle that the insurance adjuster deems coverable under your policy.

A rock chip looks the same on your insurance record as someone breaking into your car, as it’s simply reported as a comprehensive claim on your CLUE report. If you were to have five to six break-ins per year you can expect a change in your premium (hint: It’s not going down), so you can expect the same with several rock chip repair claims.

It may be best to pay for this service out of your pocket, but either way I would not let someone talk you into rock chip repair at a car wash or anywhere else without figuring out who is going to pay for the repair. A single rock chip repair will probably not lead to a rate increase, but several would more than likely cause a surprise upon renewal.

It’s always been my personal recommendation to save your insurance for something larger and more unexpected like a break-in or a hail claim. The last thing you want showing up on your CLUE report would be several rock chip claims and a break-in during the last year or last several years.

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* – Photo source: H&F Windshield Repair

Texas Hurricane Insurance Facts File 2010

When it’s Hurricane Season I always take a few minutes to stop and lo0k at the facts about previous hurricanes to get an idea for what we could be in for as an industry this year.

I found a great little article from the iii.org with some pretty interesting facts and figures about Hurricanes in Texas during the last 10 years.

– The costliest hurricane to hit Texas in recent years was Hurricane Ike in 2008. Insured property damage caused by Ike in Texas totaled $ 9.8 billion, according to ISO. Hurricane Rita caused nearly $2 billion in insured property losses in Texas in 2005, according to ISO (about $2.2 billion in 2009 dollars). These losses do not include damage from flooding, which typically is not covered in standard homeowners insurance policies.

– The National Flood Insurance Program (NFIP) paid 33,161 claims for flood damage related to Hurricane Ike in Texas, with total payouts of $2.02 billion.

– There were 678,846 flood insurance policies in force in Texas as of April 2009, up nearly 3 percent from 660,959 in 2007, according to the NFIP. The number of policies rose by 3 percent from 2007 to 2010.

– The 1900 Galveston hurricane was the deadliest in U.S. history, with more than 8,000 lives lost. Some believe fatalities exceeded 12,000. If the Galveston hurricane occurred today, it would result in $40 billion in insured losses, based on adjustments for inflation, growth in the number and value of coastal properties, and increases in property insurance coverage.

– The total value of insured coastal property in Texas was more than $895 billion in 2007. Only Florida ($2.5 trillion) and New York ($2.4 trillion) have more property exposed to hurricane loss.

– The number of people living in coastal areas Texas increased by 3.6 million people or 154.7 percent from 1960 to 5.9 million in 2008, according to the U.S. Census Bureau.

– The Texas Windstorm Insurance Association (TWIA), the state’s insurer of last resort, provides wind and hail insurance for Texas Gulf Coast residential and commercial property owners in the event of catastrophic loss. TWIA covers wind and hail in 14 coastal counties and parts of Harris County. Increasing development together with a reduction by some insurers of the number of coastal policies they will issue has led to dramatic growth in TWIA’s exposure to loss and in the number of policies in force in the course of the last decade, even as the number of structures insured by TWIA decreased significantly as a result of Hurricane Ike. According to TWIA figures, by year-end 2008 TWIA had 215,537 policies in force, with exposure to loss for buildings and contents of $62.2 billion.

– By year-end 2008 TWIA had grown to 215,537 policies in-force and exposure to loss for buildings and contents of $58.6 billion. By May 31, 2009 TWIA’s total policy count had grown to 225,641 and total exposure had reached $68.1 billion (including additional living expense (ALE) and business interruption).

Key Man Life Insurance: What is it and who should be covered?

Raise your hand if your business is not protected.

If your hand is not up, it probably should be.

Why a business needs Key Man Life Insurance

Many business owners overlook the importance of Key Man Life Insurance, as to most it seems like just another business expense; but, the coverage is often invaluable at its time of need.  Think of Key Man Life Insurance as a bridge to help a business get through the very rough time after the loss of people critical to your organization’s operations or growth future.

What would happen if your CEO had a car accident tomorrow morning? What if the head of R&D or your best sales person dies suddenly, which may jeoparidize your firm’s biggest deal? In most cases this would leave a business scrambling to figure out what to do next, but a Key Man Life Insurance policy would give the other executives the time they need to figure out what their next move may be.

What are the benefits of Key Man Life Insurance

Simply put, Key Man Life Insurance pays an organization in the event of a death for a covered person.

The benefits of this coverage provides a needed safety net by providing a death benefit to the company similar to how an individual life policy would be paid out to an individual, family, or estate.  The death benefit could be used to help pay off debt, or it could be used to help your organization look for another qualified individual to replace the person that has passed.  In some cases, the business may want to use the money to provide the deceased’s family with money to help them through their loss.

The benefits of Key Man Life Insurance coverage are vast, and after a loss it is invaluable. It gives the organization the time and resources needed to make confident and direct decisions versus going into panic mode and making a mistake that could hurt the business.

Who should be covered by a Key Man Life Insurance policy?

Don’t assume that the person that should be covered is the owner or CEO.  The person that needs to be covered in your organization may be your IT Director, a Sales Manager, or Vice President.  Picking the right person to be covered by your Key Man Life Insurance should be considered carefully ,as well as a written contingency plan that can be activated if any of these key personnel were to pass away unexpectedly.

For more information on this important coverage and to receive a free no obligation proposal, please contact Nathan Nakamura at CoVerica.

The 10 Minute Challenge – Could You Evacuate in Time?

 

I stumbled across this video from our friends over at the iii.org website and it made me question my own family’s ability to get out of the house in 10 minutes or less.  

 

Sure we could get out in 10 minutes, but what would we leave behind? Valuable papers? Our wedding album? My son’s medication?

All of these things could be easily left behind if we were in a rush to get out of the house, but with some proper planning I think we could really get out faster and make sure we get everything.

Take a look at the following video and let us know which family resembles your own family.

Feel free to use this short list for your own preparedness checklist. As a family, we have taken the following steps:

 

  • Tuperware Bin in our closet with keepsake items already stored
  • A checklist of important items to take with us that we can check off as we gather them
  • A fireproof safe that is easily portable and contains important records, documents, and backed up copies of computer data and family photos
  • A copy of our insurance policies for our vehicles and home along with the appropriate contact numbers to file a claim if needed
  • A “ready bag” with important items such as blankets, a change of clothes for everyone, flashlight, some spare cell phone chargers, bottled water, and some small food items
  • We’ve started to keep all our medication and prescriptions in a single location so we could easily place it in a “ready bag”

Is there something you would add to the list? If so please reply below so we can add it to this master list.

Hopefully you’ll never have to evacuate your home ,but everyone should be prepared as a “just in case” measure. I have seen countless interviews of people who were not ready and I took a vow for that not to be my family.

 

CoVerica Encourages Community Involvement

Become a volunteer!

Most people want to give back to the community that they live in but often don’t know how to get started.  Here are a couple of issues to ponder when looking for a volunteer opportunity:

  • Do you have a hobby or passion?
  • How much time do you have to give?
  • How much travel are you willing to do?
  • Do you have some special skill sets?
  • Do you want to volunteer alone or with a group?

When I decided to set aside time to volunteer, I considered the above issues.  There are many causes that I am passionate about but I wanted to make sure my volunteer time left me feeling that my volunteerism made a difference and was personally uplifting.

So what did I decide to do?

Several years ago I attended an art festival (one of my passions) at the Dallas Arboretum (I love gardening and plants).  As I was leaving I noticed a sign that said “Ask about our Volunteer Opportunities”, so I did.  One thing led to another and I began volunteering as a Tram Driver every Saturday giving tours of the garden.  The garden is one of the most beautiful spots in Texas and changes all the time.
CoVerica encourages all employees to find their passion and volunteer.

5 Healthy Fast Food Restaurants

Finding something healthy to eat, quickly, is becoming more and more difficult in our busy lives as it seems easier to find a “value meal” than it is to find a healthy meal.

With the ever increasing cost of medical insurance, as well as the increasing size of our waistlines, we wanted to share this list of 5 healthy fast food restaurants with you.

Who would have thought you can have an alternative to the typical drive through that can be fast, healthy, and tasty!

Originally posted at Yahoo
By Tracy Minkin and Brittani Renaud

Who hasn’t unwrapped a sandwich while driving down the highway or pulled a hard U-turn into a fast-food joint on the way home from a late meeting or soccer game? We practically live in our cars, so we need quick food, and please, we’d like it to be healthy.

Well, guess what: We surveyed the nation’s 100 largest fast-food chains, as defined by the number of locations, and found many are creating menus that look more and more like what we’d cook ourselves (if we had the time)—from nutritious soups and healthy salads to fresh whole grains and sensible desserts. Even better: They’re offering good-news Mexican, Asian, and Mediterranean fare.

Using criteria that was created with the help of our expert panel, we scored the chains on such factors as the use of healthy fats and preparations, healthy sodium counts in entrees, availability of nutritional information, and the use of organic produce to determine the 10 highest-ranking restaurants.

One big surprise: A traditional fast-food chain, McDonald’s, cracked our top 10. Sure, it’s the home of the Big Mac, but did you know it also serves a mean yogurt-and-granola parfait? Here, the stand outs that are making grabbed food healthy food.

1. Panera Bread
Over 1,230 locations nationwide (and in Canada)

This bakery-cafe-based eatery wowed our judges with a comprehensive menu of healthy choices for every meal. “Variety makes it easy for everyone to choose healthy,” praises registered dietitian and panelist Marisa Moore. What does that mean for you? For starters, you can pick from two whole-grain breads for your sandwich and have an apple with it instead of chips (though the chips are fine, too—they can be baked!). Half-size soups, salads, and sandwiches make it a cinch to control portion size. Also, most of the chicken is antibiotic- and hormone-free, a rarity for large chains.

Panera also won top honors for kid fare, dishing out RD-approved crowd-pleasers like squeezable organic yogurt, PB&J (with all-natural peanut butter), and grilled organic cheese on white whole-grain bread.

We love: Delicious, nutrient-packed combos like a half–Turkey Artichoke on focaccia bread with a bowl of black bean or garden vegetable soup.
Danger zone: Sticky buns and cheese danishes are on display at the counter.

Health.com: The 50 fattiest foods in the states

2. Jason’s Deli
206 locations in the West, Midwest, Mid-Atlantic,South

How did this up-and-comer snag second place? Largely because of its devotion to organic food: About one-fifth of all its ingredients are organic, from blue-corn tortilla chips and whole-wheat wraps to field greens and spinach. Plus, its creative salads—like the Nutty Mixed-Up Salad with organic field greens, grapes, chicken breast, feta cheese, walnuts, dried cranberries, pumpkin seeds, raisins, and organic apples—make you actually want to order the greens.

Our judges applauded the portion-control option: Reduced sizes of, say, a stuffed baked potato, are $1 less. Jason’s menu also highlights ultra healthy sandwiches and provides the nutitional info.

We love: Being able to build any sandwich on an organic whole-wheat wrap.
Danger zone: High-sodium counts on some sandwiches; if sodium is a concern, stick to the ultra healthy choices.

3. Au BonPain
280 locations nationwide

A pioneer in healthy fast food, Au Bon Pain serves up sandwiches, soups, salads, and hot entrees made with whole grains, veggies, and hormone-free chicken.

New this year: Portions, a 14-item menu of nutritious small plates—from appetizers like apples, blue cheese, and cranberries to salads like chickpea and tomato—all of which are less than 200 calories. Another impressive feature: Au Bon Pain provides on-site nutritional information via computer kiosks, so before you even order you know each option’s calories, fat, and sodium. “It’s a great way to empower customers,” praises judge Amy Jamieson-Petonic.

We love: Yummy low-cal soups, from Jamaican Black Bean to Fire Roasted Exotic Grains and Vegetables.
Danger zone: The sodium counts can get high if you don’t pay attention.

Health.com: 25 diet-busting foods you should never eat

4. Noodles and Company
204 locations in West, Midwest, South

Noodles and Company isn’t your typical greasy Asian food-court joint. In fact, it goes beyond Asian fare and cuts out the grease (only healthy soybean oil is used in sauteing). Here, you choose from three food types: Asian, Mediterranean, or American, then within each style, pick from four noodle bowl options. Lean proteins, hormone- and antibiotic-free chicken, beef, shrimp, and organic tofu—can be added, too.

The result? Tasty combos like Japanese Pan Noodles with broccoli, carrots, shiitake mushrooms, Asian sprouts, and sauteed beef. Alsokey: “You don’t have to chow down on a giant bowl of noodles. You can opt for a small portion,” says judge Frances Largeman-Roth, RD, Health’s Senior Food and Nutrition Editor. The small Bangkok Curry bowl has just 250 calories.

We love: The whole-grain linguine—usually hard to find when eating out.
Danger zone: The desserts. The only options are two kinds of cookies and a Rice Krispy Treat bar that checks in at 530 calories and 19 grams of fat!

5. Corner Bakery Cafe
111 locations in West, Midwest, Mid-Atlantic, South

What sets Corner Bakery apart? A fantastic breakfast menu, which is rare in the quick-serve world. We love the Farmer’s Scrambler: eggs scrambled with red and green bell peppers, red onion, mushrooms, potatoes, and Cheddar cheese. (It’s only 260 calories when ordered with egg whites.) There’s also Swiss oatmeal, a chilled European breakfast cereal made with rolled oats, green apples, bananas, currants, dried cranberries, low-fat yogurt, and skim milk.

But Corner Bakery also has healthy salads, sandwiches, and soups made with whole grains, fresh, lean meats, and vegetables, as well as great portion-controlled combinations that make limiting calories a no-brainer.

We love: Healthy oven-roasted chicken that comes on most pastas and salads.
Danger zone: You have to go to their Web site to get nutritional info.

Read the rest: Health.com: America’s Top 10 Healthiest Fast Food Restaurants

So what do you eat that’s a healthy alternative to the #5 with extra fries and a large milkshake? Comments are open and we love to read your replies!

Navigating the New Healthcare System – Important Deadlines

Health care reform is at the forefront of everyone’s mind.

As a consumer, what does this do for my family? Will my current plan change or possibly go away? Am I getting better coverage or worse coverage?

For those of us that are business owners, what does this mean for my bottom line or for creating a competitive business that retains good people? How can I stay in compliance with new rules and regulations when it still seems unclear to what the rules actually are?

You have questions about health care. We can help.

We’re working very hard at CoVerica to understand exactly how the health care bill is going to change the face of group and individual medical insurance. We’re going to blog about this topic in depth over the next few months and possibly years as new details emerge and are more understood.

The only thing that seems to be a guarantee as we read through the new health care system is that some of the regulation is likely to change.

First off, it’s difficult to comprehend a different kind of health care system than the one we’ve became accustomed to for decades. Though we all probably agree that the current system is flawed, I, like most people, were not quite ready to see such a drastic overhaul in such a short amount of time.

Secondly, this is not the easiest “bill” to understand or read through, even for experts like us. Most of the PPACA has not been fully interpreted; therefore, it cannot be fully implemented or administered. This has made it extremely difficult for employers and their employees, as well as agents and advisers, to make any type of educated decision for our businesses and clients.

I have read many notifications and timelines and have created a chart that will give you a brief summary with important dates and milestones, as they stand now, of what is changing over the next few years.

New Healthcare System Important Deadlines

Beginning in 2010
  • Provides tax credits for small employer contributions – Applies to small employers with less than 25 employees and annual wages of less than $50,000
  • Plans in place prior to March 23, 2010 are now know as “Grandfathered Status”. If after Sept 23, 2010 there are any significant changes to a plan, Grandfathered Status is lost.
September 23, 2010
  • All fully insured group plans must now provide preventive care at no cost
  • Appeals process allows claimants to remain covered during appeals and allows review process through Secretary of HHS
  • Emergency Care claims must be paid as in-network for group and individual plans
  • Allows beneficiaries to choose any participating provider, including pediatricians, as their PCP, if required
  • No authorizations or referrals will be required for OB/GYN
  • No Annual and Lifetime limits on essential benefits*
  • No pre-existing limits on children 19 and under*
  • Rescissions of coverage no longer allowed, except in cases of fraud or intentional misrepresentation*
  • Allows dependent coverage up to age 26*
  • Waiting periods more than 90 days are prohibited*
January 1, 2011
  • Minimum Loss Ratio applies to all fully insured plans including Grandfathered plans (85% for large groups and 80% for groups 100 and less)
  • Increased penalty for non-qualified use of HSA funds from 10% to 20%
  • OTC drugs no longer eligible for reimbursement through FSA, HRA and HSA’s
  • W-2 reporting required for Value of employer sponsored health plans for 2011 wages, reporting in 2012
January 1 ,2013
  • FSA contributions limited to $2,500
  • Employers must provide notice of the Exchange
January 1, 2014
  • Guaranteed Issue and Guarantee Renewable applies to all markets
  • No pre-existing limitations for all markets
  • States must create an Exchange to help individuals and small groups “shop” for coverage
  • Employers will be required to give Vouchers for use in the Exchange to low income employees

* Applies to all plans, whether Grandfathered or not.

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Social Media Policy – Why Your Business Should Have One & An Example Policy

The Internet is a pretty wild place. Six years ago we were casually browsing the internet as a “reader” and now almost all of us are “contributors” whether we know it or not.

We’re engaging with friends, family, celebrities, and businesses across web 2.0 platforms such as Facebook, Twitter, and LinkedIn. We’re reading and writing blogs (like this one) to reach an extended audience that we may never have come to find before (thanks Google!).

But more importantly, your employees are probably already engaging with your customers, clients, and contacts without your knowledge – the question is: have they been told they couldn’t?

This is where a quick and easy Social Media Policy might help your organization. It should outline your company’s views on social media and how or if your respective employees, vendors, or anyone else you designate should engage clients or prospects across social networks, blogs, or outside of your office, either in the virtual world.

Something said late Friday night via twitter may impact your revenue on Monday morning!

At CoVerica, we have a pretty relaxed atmosphere and actually encourage all of our employees to engage in social networking (such as LinkedIn). We also ask that employees blog at this site as it gives them both a creative outlet and a voice to relay their extensive knowledge of a topic.

My biggest concern, as the Director of IT, is that any interaction with our clients happen in a public domain so that it’s discoverable. This is not to say that this stance is the best option for your company or organization as it really is a comfort-level decision for your owner(s) and management staff.

I personally have met several business leaders and managers that prefer that no one in their organization contact clients outside the confines of the office. That’s not a bad policy to have, and might be required for some industries, but more and more businesses are leveraging these new forms of networking for additional revenue and retention models.

Attached below is a sample Social Media Policy (loosely based on IBM’s excellent policy) policy to help get you started on your own.

Remember that a social media policy should be a living document to change with advancing technologies. The policy should also be vague enough as to not require you to list every social networking site, new or old, nor should it have too many gray areas for interpretation. A great tip that I heard from another company is that they require all company policies to be signed upon hire, as well as, once a year to incorporate any changes.

Without further ado:

Social Media Policy

While >insert company name< (and all other owned companies hereby referred to as “company”) believe that social media can and should be used as a business tool for networking, sales, and general exposure to the public, friends, and family the company also believes that each member of the company recognizes and exhibits professional responsibility for their actions while using social media. (hereby referred to as “online” meaning but not limited to social networking, blogs, virtual worlds, wikis, review sites, online forums, etc) Since both business and non-business messages, comments, photos and other actions can represent the company, whether intended or not, the company requires that you use common sense and professional judgment when engaging in these activities.

The following is the company’s social media and social networking policy. The absence of, or lack of explicit reference to a specific site does not limit the extent of the application of this policy. Where no policy or guideline exist, employees should use their professional judgment and take the most prudent action possible. Consult with your manager or supervisor if you are uncertain how a possible action may be interpreted.

  1. Personal blogs should have clear disclaimers that the views expressed by the author in the blog is the author’s alone and do not represent the views of the company. Be clear and write in first person. Make your writing clear that you are speaking for yourself and not on behalf of the company. Use “I” and not “we” or “our” when writing if speaking about business related topics unless you have the consent of the company.
  2. Information published online should comply with the company’s Confidentiality, Non-Piracy, and Non-Disclosure of proprietary data information, procedures, and/or trade secrets or methods. This also applies to comments posted on other online sites which you do not own.
  3. Be respectful to the company, other employees, customers, partners, and competitors.
  4. Non-business social media activities should not interfere with work commitments. Refer to the company’s Computer Usage Agreement for more details.
  5. Your online presence reflects the company. Be aware that your actions captured via images, posts, photos or comments can reflect that of the company and can be brought to the attention of management if further action is needed.
  6. Do not reference or cite company clients, partners, vendors or customers without their express consent and the consent of a manager. In all cases, do not publish any information regarding a client during the engagement. All engagement with any of the above listed entities should occur in the “public” space online and not over private message.
  7. Respect copyright laws, and reference or cite sources appropriately. Plagiarism applies online as well for both business and non-business uses online.
  8. Company logos and trademarks may not be used without written consent.
  9. Speak professionally about the company online. If you see a need to vent, please see a manager or someone who can modify the situation.

Employee Name (printed)                  Employee Name (signed)                   (Date)

Manager Name (printed)                    Manager Name (signed)                      (Date)

Hopefully this sample will help you craft and build out your own Social Media Policy applicable to your company or organization. Please note that you should consult an attorney as the above policy may or may not be enforceable in your particular country, state or county.

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Protect Your Identity From Copy Machine Data Theft

Being on the Internet since the Prodigy BBS days has made me the utmost skeptic when I get a forwarded email.

Sometimes, however, you actually get sent something of some substance. In the case of what I’m about to show you, “of substance” isn’t a strong enough word. This is something of huge, epic proportions that most people in IT or HR, business owners, and anyone with a social security number should be worried about.

Enough with the teaser watch this video on copier identify theft and come back to me or start the video below.


Do I have your attention now?

I would say most people don’t know this threat even exists yet alone know how to control this security loophole. Here are a few tips for controlling personal identity theft for those of you that deal with this information in their businesses and also a few tips for your own identity security.

  • Protect your business by putting an insurance policy in place to protect the company if your firm falls victim to this scam. (CoVerica offers this policy under it’s technology insurance products) This is a proactive way of getting in front of a potential disaster that can help protect your company if a breach of data does happen.
  • Put into place TODAY a policy with your copier leasing or maintenence company that you want to retain your hard drive if any drive faults occur or you trade in your copier for any reason. You’ll pay a little extra to have this done and the cost of a new drive (this shouldn’t be more than $200.00-$300.00 including labor and I’m being generious here; the drive they showed in the video can be had for less than $40.00) but an ounce of prevention may mean your business never has to experience this risk.
  • If your particular copier offers the feature of data wiping or image encryption PAY FOR IT. Just like the video showed, this can be easily added to most copiers with a hard drive.
  • Instruct your HR department to make copies of sensitive data on a local printer with a copying function that does not have a hard drive. Most “all-in-one” printer/scanners do not save images locally. Some devices do store the front page of a fax or copy so always use a cover page.
Personal
  • Never use a copy machine at your office or another location for duplication of any of your personal information. Make your copies on a local “all-in-one” printer/scanner as these typically do not archive images even though they are connected to a computer. Some devices do store the front page of a fax or copy so always use a cover page.
  • Check your homeowner’s insurance policy to see if you have a provision for identity theft. Most companies include this with their policy for a nominal fee (Travelers offers this for an additional $25.00 a year). Check to see what the applicable limits as well as the deductible and if you can endorse them up any higher if desired.
  • If coverage is not available on your homeowners plan, locate a stand alone policy to protect you and your family or take a look at switching insurance companies. You can get a free quote with our online insurance quote tool.

It’s sad that we have to worry about these kind of things, but it is part of living in the digital age. Protect your identity and the identity of your employees and customers by being proactive to avoid any breaches in data security as well as protecting yourself in case a disaster were to occur.